At a Glance
- Tasks: Manage customer relationships and drive renewals and expansions in a dynamic environment.
- Company: Join Antithesis, a forward-thinking tech company with a global team.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Be part of a fast-paced startup culture with excellent career advancement potential.
- Why this job: Shape post-sales account management and work with technical leaders to make an impact.
- Qualifications: 5+ years in a quota-carrying Account Manager role, preferably in B2B SaaS.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Antithesis is hiring Account Managers to own customer relationships after close. You will be joining a growing global team of talented Account Managers, reporting to the Head of Customer Growth, partnering and working closely with Sales, Customer Experience, and Product. You help shape how post-sales account management works at Antithesis. You take responsibility for renewals and expansion from day one. You work with deeply technical customers: Engineers and Engineering Leaders, CTOs and CEOs. This is a quota-carrying role. You own revenue outcomes.
What you will do:
- Own a book of business from initial handoff through onboarding, adoption, renewal, and expansion
- Carry a quota tied to renewals and expansion
- Drive on-time renewals with clear forecasting
- Identify, scope, and close expansion opportunities
- Build trusted relationships with customers
- Help guide customers through onboarding, adoption, and value realization
- Lead post-sale commercial conversations
- Own renewal terms, pricing, and expansion proposals
- Partner with Customer Success and Customer Experience
- Surface product feedback grounded in customer usage
- Track account health, risk, and growth signals
- Contribute to renewal and expansion playbooks
- Operate with ownership in an early-stage environment
What success looks like:
- Strong gross and net retention
- Predictable renewal forecasting
- Expansion driven by real customer value
- Long-term customer relationships
- Clear ownership and follow-through
- No surprise churn through early risk identification and proactive ownership
Requirements:
- 5+ years experience in a quota-carrying Account Manager role
- Experience at a B2B SaaS company
- Direct ownership of renewal and expansion quotas
- Proven record of meeting or exceeding ARR retention and growth targets
- Experience managing a defined book of business
- Experience running renewal and expansion deal cycles
- Comfort owning pricing, terms, and commercial negotiations
- Experience selling to existing customers, not prospects
- Ability to work with technical buyers and stakeholders
- Strong forecasting discipline and pipeline management
- Comfort operating in a fast-moving startup
Strongly preferred:
- Experience with highly technical products, developer tools or infrastructure products
- Experience working with engineering-led customers
- Experience with usage-based or platform SaaS
This role is not:
- A Customer Success role without quota
- A support or relationship-only role
- A training role for first-time sellers
Equal Opportunity Statement
We are an equal opportunity employer and value a diverse, inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other protected characteristic. We are committed to providing reasonable accommodations throughout the application and employment process.
Account Manager employer: Antithesis
Antithesis is an exceptional employer for Account Managers, offering a dynamic work environment where you can take ownership of customer relationships and drive meaningful revenue outcomes. With a strong focus on employee growth, collaboration across teams, and a commitment to diversity and inclusion, you'll thrive in a culture that values your contributions and supports your professional development. Located in a fast-paced startup atmosphere, you'll have the unique advantage of working with deeply technical customers, allowing you to make a significant impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Understand their customer base and how they operate. This will help you speak their language and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Manager. Highlight your successes in renewals and expansions, and be prepared to discuss how you can add value to their team.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with renewals and expansions, especially in a B2B SaaS environment. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Include specific metrics or examples of how you’ve met or exceeded quotas in previous roles. This helps us understand the impact you've made in your past positions.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can build trusted relationships with customers, so showing your genuine self can make a big difference. Be honest about your experiences and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Antithesis
✨Know Your Numbers
As an Account Manager, you'll be expected to own revenue outcomes. Brush up on your past performance metrics, like retention rates and expansion figures. Be ready to discuss how you've met or exceeded quotas in previous roles, as this will show your potential employer that you can deliver results.
✨Understand the Product Inside Out
Since you'll be working with deeply technical customers, it's crucial to have a solid grasp of the product you'll be managing. Familiarise yourself with its features, benefits, and any technical aspects that might come up during discussions. This knowledge will help you build trust and credibility with clients.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle customer relationships. Think of examples from your past experiences where you successfully navigated challenges, drove renewals, or identified expansion opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Relationship-Building Skills
Building trusted relationships is key in this role. Prepare to discuss how you've fostered long-term relationships with clients in the past. Highlight your communication style and any strategies you've used to ensure customer satisfaction and loyalty, as this will demonstrate your fit for the position.
