At a Glance
- Tasks: Manage patient appointments, handle queries, and support the Cardiology team.
- Company: Join the caring team at Dorset County Hospital, dedicated to patient wellbeing.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Permanent full-time role with excellent career progression in healthcare.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and ability to work in a team are essential.
The predicted salary is between 24465 - 30580 £ per year.
An outpatient administrator is sought to join the Cardiology team at Dorset County Hospital. This is a 37.5 hour per week role based in the Cardiology Department, South Wing. The post requires a professional, confident, keen and friendly approach with excellent communication skills to interact with the MDT, consultants, nurses, secretaries, patients and external agencies.
Responsibilities:
- Undertake a range of general administrative duties for the department including checking patients in for their appointments; booking outpatient diagnostic appointments; answering telephone and email queries; and handling and distributing incoming post.
- Contribute to the smooth running of the Reception Desk.
- Act on own initiative and be responsible for own actions; make decisions within the role and seek advice from MDT members as required.
- Work flexibly with other team members to ensure the best possible patient care.
About Us:
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture we are creating for our staff. We strive to create a fair, inclusive environment for our staff. Our mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We are a Trust that celebrates diversity and are committed to inclusion. We welcome applications from people in all under-represented groups.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. We are unable to support visa applications for this post in line with UKVI regulations.
For all our roles, we are looking for staff who uphold our Trust Values of Integrity, Respect, Teamwork and Excellence, and who are passionate about providing the best patient care.
Person Specification:
- Essential Education, Qualifications: experience of dealing with telephone enquiries; understanding of confidentiality.
- Skills: competent keyboard skills; excellent communication skills; ability to work without supervision; ability to work as part of a team.
- Desirable: Previous experience in a healthcare environment; previous computer experience in a Windows environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Outpatient Administrator - Cardiology employer: Antistatique
Dorset County Hospital NHS Foundation Trust is an exceptional employer that prioritises the well-being and development of its staff while delivering high-quality, compassionate care to patients. With a commitment to inclusivity and diversity, employees benefit from a supportive work culture that fosters teamwork and personal growth, all within the beautiful setting of Dorchester. Join us in making a meaningful impact in the community while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Administrator - Cardiology
✨Tip Number 1
Get to know the Cardiology Department at Dorset County Hospital! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with various professionals and patients, consider role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the DCHFT family. Don’t miss out on this opportunity!
We think you need these skills to ace Outpatient Administrator - Cardiology
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about interacting with patients and the team, make sure to highlight your excellent communication skills in your application. Share examples of how you've effectively communicated in previous roles or situations.
Tailor Your Application:Take a good look at the job description and person specification. We want to see how your experience aligns with what we're looking for, so tailor your application to showcase relevant skills and experiences that fit the role.
Be Authentic:We value personal integrity and authenticity, so be yourself in your application. Don’t just list your qualifications; tell us your story and how your journey has prepared you for this role in the Cardiology team.
Apply Through Our Website:To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the position!
How to prepare for a job interview at Antistatique
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatient Administrator in Cardiology. Familiarise yourself with the tasks like checking patients in, booking appointments, and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've effectively interacted with patients or team members. Think about how you can convey information clearly and handle difficult situations with a friendly approach.
✨Demonstrate Initiative and Teamwork
Be ready to discuss times when you've taken initiative in your previous roles or worked collaboratively within a team. The interviewers will want to see that you can act independently while also being a supportive team player, especially in a healthcare setting.
✨Align with Trust Values
Familiarise yourself with DCHFT's values of Integrity, Respect, Teamwork, and Excellence. Prepare to explain how your personal values align with these principles and how you can contribute to creating a fair and inclusive environment for both staff and patients.
