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- Tasks: Manage appointments, answer calls, and greet patients with a smile.
- Company: Join the Dorset County Hospital NHS Foundation Trust, a diverse and inclusive workplace.
- Benefits: Flexible working hours, competitive salary, and full training provided.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: GCSEs in English and Maths, plus office experience and great communication skills.
- Other info: No previous hospital experience needed; we celebrate diversity and welcome all applicants.
The predicted salary is between 24465 - 30580 £ per year.
Responsibilities:
- Provide smooth running clerical and administrative service – booking appointments, answering telephone calls and greeting patients at reception desks.
- Ensure that all data entries are made in a timely manner to support the Trust’s targets.
- Assist and support the team to deliver a high-quality service using good clerical, communication and interpersonal skills.
In this role you will:
- Work as a Receptionist, Call Centre Agent or Appointments Clerk with input on the role that best suits you.
- Learn all functions and team skills with full training provided.
- No previous hospital experience required.
To excel you will have:
- Recent experience in an office environment in a clerical/admin capacity.
- Customer-service experience.
- Good communication skills with an empathetic approach.
We offer a flexible working pattern with a minimum of 27 hours per week over 3 days. Hours can be full-time or part-time. We are a Trust that celebrates diversity and is committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. We are unable to support visa applications for this post in line with UKVI regulations.
Person Specification:
- Essential – Education, qualifications & training: General education to GCSE standard or equivalent, including English and Maths.
- Essential – Experience: Relevant and recent experience in an office environment in a clerical/admin capacity. Experience of dealing with telephone enquiries. Understanding of confidentiality.
- Desirable: Previous experience in a Healthcare environment. Previous computer experience in a Windows environment.
- Essential – Skills, abilities & knowledge: Good numeracy and literacy skills. Competent keyboard skills. Excellent communication skills. Ability to work without supervision. Ability to work as part of a team.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
Outpatient Administrator in Dorchester employer: Antistatique
Contact Detail:
Antistatique Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Administrator in Dorchester
✨Tip Number 1
Get to know the company! Research Dorset County Hospital and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients and colleagues, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Outpatient Administrator role.
We think you need these skills to ace Outpatient Administrator in Dorchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in clerical and administrative roles. Use keywords from the job description to show that you understand what we're looking for!
Show Off Your Communication Skills: Since good communication is key for this role, don’t shy away from showcasing your interpersonal skills. Whether it’s through your cover letter or CV, let us know how you’ve effectively communicated in past roles.
Be Honest and Authentic: We value integrity, so be truthful about your experiences. If you’ve used AI tools to help with your application, that’s fine, but make sure everything reflects your own skills and background.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Outpatient Administrator role!
How to prepare for a job interview at Antistatique
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatient Administrator. Familiarise yourself with tasks like booking appointments and handling telephone enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've successfully dealt with customers or patients. Highlight your empathetic approach and how it contributed to a positive experience for them.
✨Practice Common Interview Questions
Anticipate questions related to your clerical and administrative experience. Be ready to discuss how you've managed data entries and supported team goals in previous roles. Practising these responses will help you feel more confident during the interview.
✨Emphasise Teamwork and Flexibility
This position values teamwork and flexibility, so be prepared to discuss how you've worked effectively in a team setting. Share instances where you've adapted to changing circumstances or taken on different roles, as this will align well with the Trust's commitment to diversity and inclusion.