At a Glance
- Tasks: Manage and grow customer accounts while ensuring top-notch satisfaction and support.
- Company: Join Antistat, a leader in ESD protection with a commitment to quality and sustainability.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make an impact in a dynamic industry while building strong relationships with key stakeholders.
- Qualifications: Experience in account management and a knack for understanding technical products is essential.
The predicted salary is between 30000 - 40000 £ per year.
Antistat is a global leader in electrostatic discharge (ESD) protection and ESD & Cleanroom critical consumables, serving electronics, aerospace, automotive, semiconductor, Pharma, Biotech, Medical and defence manufacturers for over 39 years. As an ISO 9001-certified manufacturer, the company is known for consistent quality, technical reliability, and responsive customer support.
Antistat offers a broad range of ESD and Cleanroom production consumables, including antistatic packaging, workstation solutions, grounding equipment, moisture control products, and specialist tools and workwear designed for static-controlled environments. The company is committed to supply chain sustainability and long-term partnerships, helping manufacturers protect sensitive components, streamline operations, and strengthen their reputations.
This is a full-time, on-site Sales Account Manager role based in Bury St Edmunds. The Sales Account Manager will manage and grow a portfolio of customer accounts, developing strong relationships with key stakeholders across target industries. The role involves:
- Monitoring account performance
- Ensuring high levels of customer satisfaction
- Coordinating with internal teams on pricing, inventory, and logistics
- Responding promptly to inquiries and issues
- Maintaining accurate CRM records
- Forecasting sales
- Contributing to continuous improvement of sales processes and customer experience
Requirements:
- Proven Account Management experience with a focus on Customer Satisfaction and Customer Service
- Experience selling technical or industrial products
- Ability to analyse customer needs, interpret technical requirements, and recommend appropriate product or service solutions
- Comfortable working with CRM systems (Salesforce ideally), sales reporting tools, and basic Microsoft Office (Word, Excel, PowerPoint)
- Strong organisational and time-management skills, with the ability to manage multiple accounts and deadlines
- Collaborative mindset and ability to work closely with operations, procurement, and customer support teams
Preferred:
- Prior experience in supply chain solutions, managed services, or value-based solution selling
- Relevant qualification in Business, Sales, Marketing, or a related field, or equivalent professional experience
Locations
Telephone Sales Account Manager - Home Based (remote) in Bury St Edmunds, Suffolk employer: Antistat
Antistat is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a commitment to sustainability and innovation, employees enjoy the benefits of working in a supportive environment that values collaboration and customer satisfaction. The remote nature of the Telephone Sales Account Manager role allows for flexibility while being part of a global leader in ESD protection, making it a rewarding opportunity for those looking to make a meaningful impact in their careers.
