At a Glance
- Tasks: Manage and grow customer accounts while ensuring top-notch satisfaction and support.
- Company: Join Antistat, a leader in ESD protection with a commitment to quality and sustainability.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Work from home with a collaborative culture and strong career advancement potential.
- Why this job: Be part of a dynamic team making a real impact in various industries.
- Qualifications: Experience in account management and a knack for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Antistat is a global leader in electrostatic discharge (ESD) protection and ESD & Cleanroom critical consumables, serving electronics, aerospace, automotive, semiconductor, Pharma, Biotech, Medical and defence manufacturers for over 39 years. As an ISO 9001-certified manufacturer, the company is known for consistent quality, technical reliability, and responsive customer support.
Antistat offers a broad range of ESD and Cleanroom production consumables, including antistatic packaging, workstation solutions, grounding equipment, moisture control products, and specialist tools and workwear designed for static-controlled environments. The company is committed to supply chain sustainability and long-term partnerships, helping manufacturers protect sensitive components, streamline operations, and strengthen their reputations.
This is a full-time, on-site Sales Account Manager role based in Bury St Edmunds. The Sales Account Manager will manage and grow a portfolio of customer accounts, developing strong relationships with key stakeholders across target industries. The role involves:
- Monitoring account performance and ensuring high levels of customer satisfaction.
- Coordinating with internal teams on pricing, inventory, and logistics.
- Responding promptly to inquiries and issues.
- Maintaining accurate CRM records and forecasting sales.
- Contributing to continuous improvement of sales processes and customer experience.
Requirements:
- Proven Account Management experience with a focus on Customer Satisfaction and Customer Service.
- Experience selling technical or industrial products.
- Ability to analyse customer needs, interpret technical requirements, and recommend appropriate product or service solutions.
- Comfortable working with CRM systems (Salesforce ideally), sales reporting tools, and basic Microsoft Office (Word, Excel, PowerPoint).
- Strong organisational and time-management skills, with the ability to manage multiple accounts and deadlines.
- Collaborative mindset and ability to work closely with operations, procurement, and customer support teams.
Preferred:
- Prior experience in supply chain solutions, managed services, or value-based solution selling.
- Relevant qualification in Business, Sales, Marketing, or a related field, or equivalent professional experience.
Locations
Telephone Sales Account Manager - Home Based in Bury St Edmunds, Suffolk employer: Antistat
Antistat is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the heart of Bury St Edmunds. With a commitment to employee growth, Antistat provides comprehensive training and development opportunities, ensuring that team members can thrive in their roles while contributing to meaningful projects in the ESD protection industry. The company's focus on sustainability and long-term partnerships not only enhances job satisfaction but also allows employees to take pride in their contributions to a greener future.
