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- Tasks: Engage with customers, handle enquiries, and support sales conversions in a dynamic environment.
- Company: Join the Antique Buying Collective, a trusted expert-led service in the antiques market.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Other info: Be part of a supportive team with a focus on excellent customer experiences.
- Why this job: Work alongside renowned experts and immerse yourself in the fascinating world of antiques.
- Qualifications: Sales or customer service experience preferred; passion for antiques is a plus.
The predicted salary is between 25000 - 32000 £ per year.
The Antique Buying Collective is looking for a confident and customer-focused Sales & Customer Service Representative to join our growing team. We help customers across the UK sell antiques, jewellery, watches, silver, coins, and collectables through a trusted, expert-led service. Working alongside renowned antiques expert Eric Knowles, we combine traditional knowledge with a modern customer experience.
- Handling customer enquiries via phone and email
- Following up on leads and supporting conversions
- Maintaining accurate CRM and customer records
- Supporting the wider valuations and operations teams
- Delivering excellent customer service throughout the customer journey
Confidence speaking on the phone is essential. Previous sales, customer service, or retail experience is preferred. An interest in antiques, jewellery, or collectables is beneficial but not essential.
Strong interpersonal and communication skills are required, with the ability to provide excellent customer service. Sales and negotiation skills are necessary to engage with customers and close transactions effectively. The ability to work independently and as part of a team in a professional on-site retail setting is important. Prior experience in a retail environment or customer-facing role is beneficial. Proficiency in basic computer applications to process sales and manage inventory systems is also required.
Service Sales Representative in Chorleywood employer: Antique Buying Collective
Contact Detail:
Antique Buying Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Representative in Chorleywood
✨Tip Number 1
Get to know the company inside out! Research The Antique Buying Collective and understand their values, services, and the antiques market. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common sales scenarios.
✨Tip Number 3
Network like a pro! Connect with people in the antiques and customer service sectors on LinkedIn. Engaging with industry professionals can lead to valuable insights and even job referrals. Don’t forget to mention us at StudySmarter when you do!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team. Don’t miss out on this opportunity to shine!
We think you need these skills to ace Service Sales Representative in Chorleywood
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in sales or customer service. We want to see how you've handled customer enquiries and provided excellent service in the past!
Be Confident and Personable: Since this role involves speaking with customers over the phone, let your personality shine through! We love confident communicators who can engage with customers and make them feel valued.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your interest in antiques or collectables if you have it, as it shows us you're genuinely excited about what we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Antique Buying Collective
✨Know Your Stuff
Familiarise yourself with the antiques, jewellery, and collectables industry. Research common terms and trends so you can engage confidently in conversation. This will show your genuine interest and help you connect with the interviewers.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about your previous experiences and how they relate to the role. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly.
✨Showcase Your Skills
Prepare specific examples that highlight your sales and customer service skills. Think of times when you successfully handled a difficult customer or closed a sale. This will demonstrate your ability to provide excellent service throughout the customer journey.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about the team dynamics, company culture, or future growth opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.