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- Tasks: Engage with customers, handle enquiries, and support sales conversions.
- Company: Join The Antique Buying Collective, a trusted expert-led service.
- Benefits: Competitive salary, hybrid work, and a chance to learn from industry experts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and help customers sell unique antiques.
- Qualifications: Sales or customer service experience preferred; passion for antiques is a plus.
The predicted salary is between 25000 - 32000 £ per year.
The Antique Buying Collective is looking for a confident and customer-focused Sales & Customer Service Representative to join our growing team.
We help customers across the UK sell antiques, jewellery, watches, silver, coins, and collectables through a trusted, expert-led service. Working alongside renowned antiques expert Eric Knowles, we combine traditional knowledge with a modern customer experience.
- Handling customer enquiries via phone and email
- Following up on leads and supporting conversions
- Maintaining accurate CRM and customer records
- Supporting the wider valuations and operations teams
- Delivering excellent customer service throughout the customer journey
Confidence speaking on the phone is essential.
Previous sales, customer service, or retail experience preferred.
An interest in antiques, jewellery, or collectables is beneficial but not essential.
Strong interpersonal and communication skills, with the ability to provide excellent customer service.
Sales and negotiation skills to engage with customers and close transactions effectively.
Ability to work independently and as part of a team in a professional on-site retail setting.
Prior experience in a retail environment or customer-facing role is beneficial.
Proficiency in basic computer applications to process sales and manage inventory systems.
Sales Service Representative in Chorleywood employer: Antique Buying Collective
Contact Detail:
Antique Buying Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Service Representative in Chorleywood
✨Tip Number 1
Get to know the company inside out! Research The Antique Buying Collective, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries over the phone, it’s crucial to sound confident and friendly. Grab a mate and do some mock calls to get comfortable with the flow of conversation.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you’ve successfully closed a deal or helped a customer. Be ready to share these stories during your interview to demonstrate your ability to engage and convert leads.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Service Representative in Chorleywood
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in sales or customer service. We want to see how you've handled customer enquiries and provided excellent service in the past!
Be Confident and Personable: Since this role involves speaking with customers over the phone, let your personality shine through in your written application. We love confident candidates who can engage with customers effectively!
Tailor Your Application: Make sure to tailor your application to the job description. Mention your interest in antiques or collectables if you have it, as it shows us you're genuinely interested in the role and our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Antique Buying Collective
✨Know Your Stuff
Familiarise yourself with antiques, jewellery, and collectables. Even if you’re not an expert, showing genuine interest and having a few talking points can impress the interviewers. They want to see that you’re eager to learn and engage with their products.
✨Practice Your Pitch
Since this role involves sales and customer service, practice how you would handle common customer enquiries. Role-playing with a friend can help you feel more confident when discussing how to convert leads and provide excellent service.
✨Show Off Your Communication Skills
During the interview, focus on demonstrating your strong interpersonal skills. Be clear and concise in your answers, and don’t hesitate to share examples of how you’ve successfully engaged with customers in the past.
✨Be Ready for Teamwork Questions
This position requires both independent work and collaboration. Prepare examples of how you’ve worked effectively in a team setting, as well as times when you’ve taken initiative on your own. This will show that you can thrive in their professional retail environment.