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For Companies At a Glance
- Tasks: Engage with customers via phone, email, and in person while providing outstanding service.
- Company: Join one of the UK's largest providers of industrial components in Belfast.
- Benefits: Enjoy a salary of £23,200, flexible hours, and a supportive team environment.
- Why this job: Perfect for those who thrive in dynamic settings and love customer interaction.
- Qualifications: Looking for a team player with strong customer service and IT skills.
- Other info: Driving license is beneficial but not essential; full training provided.
The predicted salary is between 13920 - 17440 £ per year.
Join our Belfast branch and become part of one of the UK’s largest providers of industrial components. We are looking for a dedicated and customer-focused individual to support our team.
What You’ll Do:
- Engage with customers via phone, email, and in person at the trade counter.
- Provide outstanding customer service, ensuring all enquiries are handled efficiently.
- Use our computer systems to track orders, check stock, and manage customer accounts.
- Handle light warehouse duties, including checking goods in and preparing items for dispatch.
- Occasionally deliver goods to customers in the absence of our Van Driver.
What We Offer:
- Salary: £23,200 per annum.
- Working hours: Monday to Thursday 8:30 AM – 5:30 PM, with an early finish on Fridays.
- Full training to ensure you are confident in all aspects of the role.
- A supportive team environment where your contributions matter.
- The opportunity to work with a leading name in the industrial components industry.
What We’re Looking For:
- A team player with a positive attitude and excellent customer service skills.
- Strong administrative and IT proficiency.
- Flexibility to handle a variety of tasks, including occasional deliveries.
- Driving license would be beneficial but not essential.
Company Benefits:
- Bereavement leave
- Cycle to work scheme
- Employee discount
- Enhanced paternity leave
- Free parking
- Sick pay
- Company Pension Scheme
- Annual bonus scheme
Join Us: This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with customers. If you’re ready to make an impact, we’d love to hear from you.
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Internal Sales/Customer Service Advisor employer: Antifriction Components Ltd
Contact Detail:
Antifriction Components Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales/Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the industrial components industry. Understanding the products and services we offer will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of inquiries you might receive and show us that you're ready to provide outstanding service.
✨Tip Number 3
Highlight any experience you have with administrative tasks or IT systems. Being proficient in these areas is crucial for managing customer accounts and tracking orders efficiently.
✨Tip Number 4
Show your flexibility and willingness to take on various tasks, including light warehouse duties and occasional deliveries. This adaptability is key to thriving in our dynamic environment.
We think you need these skills to ace Internal Sales/Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills, such as customer service excellence and IT proficiency, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or sales roles. Provide specific examples of how you've successfully engaged with customers and handled inquiries.
Showcase Your Skills: Make sure to highlight your administrative and IT skills. Mention any relevant software you are familiar with, as well as your ability to manage customer accounts and track orders efficiently.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role. Mention why you want to work for this company specifically and how you can contribute to their team.
How to prepare for a job interview at Antifriction Components Ltd
✨Show Your Customer Service Skills
Since the role emphasizes outstanding customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to engage with customers effectively.
✨Demonstrate IT Proficiency
The job requires strong administrative and IT skills. Familiarize yourself with common software used in customer service and sales environments. Be ready to discuss your experience with tracking orders and managing customer accounts using technology.
✨Emphasize Teamwork and Flexibility
This position values a team player with a positive attitude. Prepare to discuss how you work well within a team and your willingness to take on various tasks, including occasional deliveries. Show that you're adaptable and ready to support your colleagues.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in this position. This demonstrates your enthusiasm and commitment to contributing positively.
