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- Tasks: Engage with customers via phone, email, and in person while providing outstanding service.
- Company: Join one of the UK's largest providers of industrial components in Belfast.
- Benefits: Enjoy a salary of £23,200, supportive team environment, and various employee perks.
- Why this job: Perfect for those who thrive in dynamic settings and love customer interaction.
- Qualifications: Looking for a team player with strong customer service skills and IT proficiency.
- Other info: Full training provided; driving license is a plus but not essential.
The predicted salary is between 13920 - 17440 £ per year.
Join our Belfast branch and become part of one of the UKs largest providers of industrial components. We are looking for a dedicated and customer-focused individual to support our team. What Youll Do: Engage with customers via phone, email, and in person at the trade counter. Provide outstanding customer service, ensuring all enquiries are handled efficiently. Use our computer systems to track orders, check stock, and manage customer accounts. Handle light warehouse duties, including checking goods in and preparing items for dispatch. Occasionally deliver goods to customers in the absence of our Van Driver. What We Offer: Salary: £23,200 per annum. Working hours: Monday to Thursday 8:30 AM – 5:30 PM, with an early finish on Fridays. Full training to ensure you are confident in all aspects of the role. A supportive team environment where your contributions matter. The opportunity to work with a leading name in the industrial components industry. What Were Looking For: A team player with a positive attitude and excellent customer service skills. Strong administrative and IT proficiency. Flexibility to handle a variety of tasks, including occasional deliveries. Driving license would be beneficial but not essential. Company Benefit Bereavement leave Cycle to work scheme Employee discount Enhanced paternity leave Free parking Sick pay Company Pension Scheme Annual bonus scheme Join Us: This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with customers. If youre ready to make an impact, wed love to hear from you.
Internal Sales/Customer Service Advisor employer: Antifriction Components Ltd
Contact Detail:
Antifriction Components Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales/Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the industrial components industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of inquiries you might receive and show your ability to handle various situations with ease.
✨Tip Number 3
Highlight your IT proficiency by getting comfortable with common software used in sales and customer service. Being able to quickly navigate systems for tracking orders and managing accounts will set you apart.
✨Tip Number 4
Show your flexibility and willingness to take on various tasks, including light warehouse duties and occasional deliveries. Emphasizing your adaptability can make you a more attractive candidate for the team.
We think you need these skills to ace Internal Sales/Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills, such as customer service excellence and IT proficiency, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service and any administrative roles you've held. Use specific examples that demonstrate your ability to engage with customers and manage tasks efficiently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your positive attitude and team player mentality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Antifriction Components Ltd
✨Show Your Customer Service Skills
Since the role emphasizes outstanding customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to engage with customers positively and efficiently.
✨Demonstrate IT Proficiency
The job requires strong administrative and IT skills. Familiarize yourself with common software used in customer service and sales environments. Be ready to discuss your experience with tracking orders and managing accounts using computer systems.
✨Emphasize Teamwork and Flexibility
This position values a team player attitude. Prepare to discuss how you have collaborated with colleagues in previous roles and your willingness to take on various tasks, including occasional deliveries. Show that you're adaptable and ready to support the team.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in this position. This demonstrates your enthusiasm and commitment to contributing positively.
