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For Companies At a Glance
- Tasks: Manage customer accounts and drive sales growth in your region.
- Company: Join a leading distributor powering manufacturing and heavy industry.
- Benefits: Enjoy 25 days annual leave, paid sick leave, and employee rewards.
- Why this job: Make a real impact by helping customers save time and money.
- Qualifications: Sales experience in an engineering environment and a full UK driving licence.
- Other info: Be part of a supportive team with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Antifriction supplies the industrial backbone. As a leading distributor of Premium Original Components, we deliver the specialised bearings, power transmission parts, and sealing technology that power manufacturing and heavy industry.
Role
Reporting to the Branch Manager and, indirectly, to the Sales Director, the Customer Account Manager is responsible for managing sales across a specific regional area.
The Customer Account Manager is part of the local branch team and plays a general role in supporting the wider branch.
Key Duties and Responsibilities
- To embrace the company philosophy as Specialists in Critical Moving Products.
- To actively seek opportunities to help save the customer time & money and to fully document such case studies.
- To drive business growth for AFC by providing day to day management of product & service sales in your area, ensuring that the area is managed in a highly professional manner.
- To seek, gain and proactively develop new accounts as well as working with existing customers to strengthen our visibility and market share at every opportunity.
- To achieve targets set for number of customer visits.
- To generate enquiries and sales in your accounts.
- To accurately record all customer/supplier activity via AFC systems including being responsible for ensuring key customer contact details are up to date.
- To use available information to monitor data to identify and address accounts which are in decline.
- To be knowledgeable about our customers and products and to continuously develop this knowledge.
- To develop sales across all relevant product groups in each customer.
- To have a good awareness of and lead the branch response on any sales, product and other company promotions.
- To be up to date on and hold a full range of company literature and information (including electronic information) in respect of products, etc.
- To share marketing and sales leads with colleagues across the UK.
Other Responsibilities
- To undertake other work in support of the branch and to meet business demands, as directed by the Branch Manager.
- To be aware of and to comply with all AFC health and safety policies and the policies of customers.
- To be aware of and adhere to all other company policies and standards including ISO accreditations.
- To be responsible for the maintenance of any AFC equipment used while carrying out the role including PPE, vehicle, IT and communications equipment.
- To take responsibility for personal development in respect of product training and sales skills and to actively participate in all sales and training events.
- To actively participate in regular review meetings with Branch Manager and, as necessary, with Sales Director.
Skills, Experience and Attributes Required
- Business to business sales, ideally within an engineering environment
- A drive for sales
- Team player
- Self‑motivated
- 25 days annual leave
- Employee Assistance Programme (EAP)
- Paid sick leave (depending on length of service)
- Staff rewards
- Birthday recognition
- Long service awards
Requirements
- Experience in a similar role and industry
- Must hold a full UK driving licence
- Have the Right to Work in the UK
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
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Customer Account Manager employer: Antifriction Components Ltd
Contact Detail:
Antifriction Components Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Get to know the company inside out! Research Antifriction and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the key duties of the Customer Account Manager role. Practise your answers so you can confidently showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping customers and driving sales. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager position. Highlight relevant experience in business-to-business sales and any engineering background you have. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Antifriction Components Ltd
✨Know Your Products Inside Out
As a Customer Account Manager, you'll need to be well-versed in the products and services offered. Make sure you research Antifriction's range of components, bearings, and sealing technology. Being able to discuss how these products can save customers time and money will show your commitment and understanding of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific sales situations or customer interactions. Think about past experiences where you've successfully developed accounts or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Sales Drive
This role is all about driving business growth, so be ready to demonstrate your sales motivation. Share examples of how you've proactively sought new opportunities in previous roles. Highlight any targets you've met or exceeded, and explain your strategies for achieving them.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the company and the role. Ask about the team dynamics, the company's growth plans, or how success is measured for the Customer Account Manager position. This shows you're thinking long-term and are genuinely interested in contributing to the team.
