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- Tasks: Engage with customers and provide top-notch service via phone, email, and in-person.
- Company: Join one of the UK's largest providers of industrial components in Belfast.
- Benefits: Enjoy a salary of £23,200, early Friday finishes, and a supportive team environment.
- Why this job: Perfect for those who love dynamic environments and making customer connections.
- Qualifications: Looking for a team player with great customer service skills and IT proficiency.
- Other info: Driving license is a plus; enjoy perks like employee discounts and a pension scheme.
The predicted salary is between 18500 - 26000 £ per year.
Join our Belfast branch and become part of one of the UKs largest providers of industrial components. We are looking for a dedicated and customer-focused individual to support our team. What Youll Do: Engage with customers via phone, email, and in person at the trade counter. Provide outstanding customer service, ensuring all enquiries are handled efficiently. Use our computer systems to track orders, check stock, and manage customer accounts. Handle light warehouse duties, including checking goods in and preparing items for dispatch. Occasionally deliver goods to customers in the absence of our Van Driver. What We Offer: Salary: £23,200 per annum. Working hours: Monday to Thursday 8:30 AM – 5:30 PM, with an early finish on Fridays. Full training to ensure you are confident in all aspects of the role. A supportive team environment where your contributions matter. The opportunity to work with a leading name in the industrial components industry. What Were Looking For: A team player with a positive attitude and excellent customer service skills. Strong administrative and IT proficiency. Flexibility to handle a variety of tasks, including occasional deliveries. Driving license would be beneficial but not essential. Company Benefit Bereavement leave Cycle to work scheme Employee discount Enhanced paternity leave Free parking Sick pay Company Pension Scheme Annual bonus scheme Join Us: This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with customers. If youre ready to make an impact, wed love to hear from you.
Antifriction Components Ltd | Internal Sales/Customer Service Advisor employer: Antifriction Components Ltd
Contact Detail:
Antifriction Components Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Antifriction Components Ltd | Internal Sales/Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the industrial components sector. Understanding the products and services offered by Antifriction Components Ltd will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills. Since this role emphasizes outstanding customer service, consider role-playing scenarios where you handle different types of customer inquiries to build your confidence.
✨Tip Number 3
Highlight your IT proficiency. Be prepared to discuss your experience with computer systems and how you've used technology to manage customer accounts or track orders in previous roles.
✨Tip Number 4
Show your flexibility and teamwork spirit. Think of examples from your past experiences where you successfully adapted to changing tasks or collaborated with others to achieve a common goal, as these qualities are essential for this position.
We think you need these skills to ace Antifriction Components Ltd | Internal Sales/Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills, such as customer service excellence and IT proficiency, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or sales roles. Provide specific examples of how you've successfully engaged with customers and handled inquiries.
Showcase Your Skills: Make sure to highlight your administrative and IT skills in your application. Mention any relevant software you are familiar with and how you have used these skills in past roles.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Antifriction Components Ltd and how you can contribute to their team.
How to prepare for a job interview at Antifriction Components Ltd
✨Show Your Customer Service Skills
Since the role emphasizes outstanding customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to engage with customers effectively.
✨Demonstrate IT Proficiency
The job requires strong administrative and IT skills. Familiarize yourself with common software used in sales and customer service, and be ready to discuss your experience with tracking orders and managing accounts using computer systems.
✨Emphasize Teamwork and Flexibility
This position values a team player attitude. Be sure to convey your ability to work collaboratively with others and your willingness to take on various tasks, including light warehouse duties and occasional deliveries.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
