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- Tasks: Lead reception and events, ensuring an exceptional guest experience from start to finish.
- Company: Sustainability-led restaurant in Spitalfields with a focus on quality and values.
- Benefits: Competitive salary up to £45,000 and opportunities for long-term growth.
- Why this job: Own the guest journey and make a real impact in a premium hospitality setting.
- Qualifications: Experience in reception or events, strong organisational skills, and a natural host.
- Other info: Join a supportive leadership team and thrive in a dynamic environment.
The predicted salary is between 36000 - 54000 £ per year.
A respected, sustainability-led restaurant opening soon in Spitalfields is seeking a confident and highly organised Head of Reception & Events to own the guest journey, reservations, and private events. This is a key leadership role, acting as the bridge between guests, FOH, BOH, and senior management.
Rewards:
- Salary up to £45,000
- Senior, guest-facing leadership role
- Opportunity to own reservations and events strategy
- Work within a quality-led, values-driven restaurant
- Supportive leadership team and long-term growth opportunity
Ideal Experience & Passion:
- Proven experience in reception, reservations or events within quality restaurants or premium hospitality
- Highly organised with strong attention to detail
- Commercially minded, with experience maximising covers and event revenue
- A natural host with polished communication skills
- Confident leading, training and motivating a front-of-house team
Key Responsibilities:
- Lead reception and hosting, ensuring an exceptional arrival and departure experience
- Oversee all reservations channels, guest database and seating strategy
- Act as main contact for private dining and events from enquiry to delivery
- Plan and coordinate events, creating clear briefs for FOH and BOH teams
Head of Reception and Events in London employer: Antidote Hospitality Ltd
Contact Detail:
Antidote Hospitality Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Reception and Events in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in quality restaurants. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your natural hosting skills shine through. Be confident, engaging, and make sure to highlight your experience in managing guest journeys and events.
✨Tip Number 3
Research the restaurant! Understand their values and sustainability efforts. This will not only help you tailor your conversation but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the restaurant's mission.
We think you need these skills to ace Head of Reception and Events in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our values and how you can enhance the guest journey at our restaurant.
Be Organised and Detail-Oriented: Highlight your organisational skills in your application. We’re looking for someone who can manage reservations and events seamlessly, so make sure to mention any relevant experience that showcases your attention to detail.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and polished language to demonstrate your communication skills, as this role requires a natural host who can connect with guests and the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Antidote Hospitality Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the restaurant's concept, values, and sustainability efforts. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational prowess, especially in managing reservations and events. Discuss specific strategies you've used to maximise covers and enhance guest experiences in previous roles.
✨Demonstrate Leadership Qualities
Be ready to talk about your experience leading and motivating a front-of-house team. Share anecdotes that illustrate how you’ve successfully trained staff or resolved conflicts, showcasing your ability to foster a positive work environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a last-minute event change or a difficult guest. Practise your responses to demonstrate your problem-solving skills and ability to maintain composure under pressure.