Assistant Manager £32,000-£35,000 per annum + annual bonus
Duties and Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Control operational costs and identify measures to cut waste
- Deliver superior service and maximise customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organise and monitor staff schedule
- Organise and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Actively promote all the venues and its events
- Train new and current employees on proper guest service practices
- Implement policies and protocols that will maintain future restaurant operations
- Ensure a smooth closing of the venue
- Attend meeting and trainings when required
Requirements
- Advanced level of written and spoken English
- Ability to work flexible hours, including evenings and weekends
- Ability to remain calm under pressure
- Exceptional organisational and leadership skills
- Ability to work well with others with excellent interpersonal and communications skills
- Knowledge of all applicable software
Schedule
- 2 double shifts and 3 single shifts per week, 2 days off.
- Double shifts start in the morning, finishing closing the restaurant with an hour break.
- Single shift starts in the evening before the dinner service.
Benefits Include:
- Refer a friend bonus of from day 1
- Discounted health and fitness benefits
- Free meals when you’re at work,
- 30% off the bill in our restaurants for you and your loved ones
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme,
- Access to counselling, remote GP/physio services, legal advice and more
Compensation: Competitive salary
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