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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy perks like employee discounts, wellbeing support, and a day off for life's big moments.
- Why this job: Be part of a fun, inclusive culture that values your input and fosters personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Flexible hours and opportunities for continued development await you!
The predicted salary is between 20000 - 30000 £ per year.
Location
This position is located at 31-33 Market Hill, Cambridge, , CB23NU United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Sales Associate - Cambridge, UK employer: Anthropologie
Contact Detail:
Anthropologie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Cambridge, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about products you love. Focus on how to personalise your approach, making each interaction feel genuine and welcoming. This will prepare you for the customer connection aspect of the role.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteer work. Highlight any experiences where you've collaborated effectively with others, as this will demonstrate your capability to build productive relationships with peers in the store.
✨Tip Number 4
Stay updated on current retail trends and customer preferences. Follow industry news and fashion blogs to gain insights that can enhance your product knowledge. This will not only help you in conversations with customers but also show your commitment to contributing positively to the store's business.
We think you need these skills to ace Anthropologie Sales Associate - Cambridge, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Anthropologie is looking for in a Sales Associate. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service or retail roles. Use keywords from the job description to demonstrate that you meet their expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your understanding of the Anthropologie brand and its values. Share specific examples of how your skills and experiences align with the role, particularly in customer engagement and teamwork.
Show Enthusiasm for the Brand: In both your CV and cover letter, express your passion for the Anthropologie brand. Mention any personal experiences with their products or store that showcase your genuine interest in becoming part of their team.
How to prepare for a job interview at Anthropologie
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values and aesthetic. Familiarise yourself with their product range and how it appeals to the local market in Cambridge. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples of how you've engaged with customers in previous roles or how you would initiate conversations to create a welcoming atmosphere. Highlight your ability to listen and respond to customer needs.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share specific instances where you supported your team or contributed to a positive work environment, as this aligns with their focus on employee recognition and morale.
✨Emphasise Your Adaptability
Retail can be fast-paced and unpredictable. Be prepared to talk about how you've adapted to changes in a retail environment, whether it's handling stock flow or adjusting to new merchandising standards. This will show that you're ready to contribute to the store's operational success.
