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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy perks like employee discounts, wellness support, and a day off for life's big moments.
- Why this job: Be part of a fun, inclusive culture that values your input and fosters personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Flexible hours and opportunities for continued development make this role perfect for students.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 1-4 New Bond St, Bath, , BA11BE United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate - Bath, UK employer: Anthropologie
Contact Detail:
Anthropologie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Bath, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about products you love. Focus on how to personalise your approach, as this role requires genuine connections with customers. Being able to articulate your thoughts clearly will set you apart.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlight any experiences where you've collaborated effectively with others, as this is crucial for building relationships with peers in the store environment.
✨Tip Number 4
Stay updated on current retail trends and customer preferences. Research what’s popular in the market and think about how you can apply this knowledge to enhance the customer experience at Anthropologie. This insight will demonstrate your commitment to the role.
We think you need these skills to ace Anthropologie Sales Associate - Bath, UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anthropologie's mission and values. Show your understanding of their brand in your application, highlighting how you can contribute to creating an unimagined experience for customers.
Tailor Your CV: Make sure your CV reflects any relevant experience in retail or customer service. Emphasise your communication skills and ability to connect with customers, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Anthropologie brand and your understanding of the local market. Mention specific examples of how you can enhance customer experiences and contribute to team morale.
Highlight Teamwork Skills: In your application, emphasise your ability to work as part of a team. Provide examples of how you've built productive relationships with peers and contributed to a positive work environment in previous roles.
How to prepare for a job interview at Anthropologie
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values and aesthetic. Familiarise yourself with their product range and how it appeals to the local market in Bath. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you initiated conversations, made customers feel valued, and provided personalised service. This aligns perfectly with the role's focus on customer connection.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you supported your peers or contributed to a positive team environment, as this will resonate well with the company's culture.
✨Be Ready to Discuss Trends
Stay updated on current retail trends and be prepared to discuss how they relate to Anthropologie's offerings. Showing that you can identify and share insights about trends will demonstrate your passion for the industry and your ability to contribute to the store's success.
