Anthropologie Sales Associate (Seasonal FTC) - Brushfields, London

Anthropologie Sales Associate (Seasonal FTC) – Brushfields, LondonLocation: 18-28 Old Spitafields Market Brushfields St, London, E16AN United Kingdom

Posted: 1 day ago. Be among the first 25 applicants.

Role SummaryAchieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

What You\’ll Be Doing

Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued

Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions

Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication

Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others

Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal

Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations

Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPIs

Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor

Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display

Executes stock-to-sales processes and presentation standards

Is knowledgeable of trend and supports brand messaging

Has an understanding of how the merchant process impacts business and the customer experience.

What You\’ll Need

Previous experience in a retail environment – not a must.

An awareness of the Anthropologie brand and its appeal to the local market.

Strong communication skills.

The PerksWork Life Balance

\’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing

Employee Assistance program to support with mental, physical and financial health

Discount off external gym memberships

Private Medical Insurance for eligible employees

Employee Discounts

Up to 40% employee discount at all URBN Brands

Travel

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

Continued Development

We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority LevelNot applicable

Employment TypeTemporary

Job FunctionGeneral Business, Other, and Customer Service

IndustriesRetail, Retail Apparel and Fashion, and Consumer Services

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