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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards.
- Company: Join Anthropologie, a vibrant brand known for its unique shopping experience.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Be part of a creative team that values customer connection and personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: This is a temporary role located in the heart of London.
This position is located at 158 Regent St Soho, London, W1B5SW United Kingdom.
Role Summary
Aim to achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
- Customer Connection: Initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: Provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and place orders for items not available in store.
Teamwork & Communication
- Team Player: Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
Visual & Business Operations
- Business Acumen: Understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s.
- Product Flow: Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
- Store Environment: Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: Executes stock-to-sales processes and presentation standards; is knowledgeable of trend and supports brand messaging; has an understanding of how the merchant process impacts business and the customer experience.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health; discount off external gym memberships; private medical insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees; cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Temporary Sales Associate - Regent Street, London employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Temporary Sales Associate - Regent Street, London
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand what makes them stand out in the retail market. This knowledge will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being personable and attentive, as this role requires genuine customer connection. The ability to make customers feel valued and heard is crucial for success in this position.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteer work. Highlighting your experience in collaborative environments can demonstrate your readiness to contribute positively to the store's team dynamics, which is essential for a Sales Associate role.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to Anthropologie's product offerings. Being knowledgeable about trends will not only enhance your selling skills but also allow you to provide valuable insights to customers, making their shopping experience more enjoyable.
We think you need these skills to ace Anthropologie Temporary Sales Associate - Regent Street, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Anthropologie is looking for in a Temporary Sales Associate. Pay attention to the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or customer service. Emphasise any previous roles where you engaged with customers, supported sales, or contributed to a positive team environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Anthropologie brand and your understanding of its appeal. Use specific examples from your past experiences to demonstrate how you can contribute to creating an unimagined customer experience.
Showcase Your Communication Skills: In both your CV and cover letter, make sure to highlight your strong communication skills. Provide examples of how you've successfully connected with customers or worked as part of a team to enhance the customer experience.
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand their unique selling points and how they connect with customers. This will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've engaged with customers in previous roles. Highlight your ability to initiate genuine conversations and create a welcoming atmosphere, as this is crucial for a Sales Associate position.
✨Emphasise Teamwork
Be ready to share examples of how you've collaborated with colleagues in past jobs. Anthropologie values teamwork, so showcasing your ability to build productive relationships will set you apart.
✨Demonstrate Product Knowledge
Brush up on current trends and product knowledge relevant to Anthropologie. Being able to discuss styles and suggest products will show your commitment to providing an exceptional customer experience.
