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- Tasks: Lead a dynamic team to create an inspiring shopping experience at Anthropologie.
- Company: Join Anthropologie, a brand known for its unique style and creative culture.
- Benefits: Enjoy flexible work hours, generous discounts, and wellness support.
- Why this job: Be part of a vibrant team that values creativity and personal growth.
- Qualifications: Previous leadership experience in retail and a passion for customer service required.
- Other info: This is a part-time role located in Richmond, UK.
The predicted salary is between 30000 - 42000 £ per year.
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This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom
Role Summary
To achieve the Anthropologie mission of creating an ‘unimagined store experience’ by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team.
People
What You\’ll Be Doing
- Participate in the training and development of all new and existing associates to meet the Company’s service expectation
- Build and maintain strong relationships with peers; working collaboratively toward common goals
- Participate in staff recruitment and hiring
- Uphold Company standards and act as a mentor, teacher and positive role model to others
Leadership And Communication
- Lead by example and inspire a shared vision by communicating store and Company goals
- Possess strong communication skills in both written and verbal form
- Utilise sales reports to track, analyse and communicate key performance results
- Work alongside the Department Manager to maximise sales and achieve store and Company goals
- Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
- Participate in regular touch-bases with the Management Team to foster a shared store vision
Managing The Environment
- Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
- Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
- Be a brand ambassador: provide a high level of service and aesthetic representation
- Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
Operations
- Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
- Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take
- Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
- Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents
Merchandising And Commercial Awareness
- Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
- Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses
What You\’ll Need
- Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
- Ability to work with initiative and consistency under tight time constraints
- Ability to positively impact results in sales
- Proven record of training individuals or a team of talented people
- An appreciation and understanding of the Anthropologie culture and its appeal in the market
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Information Technology
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Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Anthropologie Team Leader - Richmond, UK employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Team Leader - Richmond, UK
✨Tip Number 1
Familiarise yourself with Anthropologie's brand culture and values. Understanding their unique aesthetic and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Anthropologie. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial in your application process.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Be ready to share specific examples of how you've motivated teams and achieved sales goals in previous roles, as this is crucial for the Team Leader position.
✨Tip Number 4
Showcase your ability to create a positive store environment. Think of ways you can demonstrate your skills in fostering team spirit and enhancing customer experiences, as these are key aspects of the role.
We think you need these skills to ace Anthropologie Team Leader - Richmond, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Anthropologie Team Leader position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous leadership or supervisory roles you've held in a retail environment. Provide specific examples of how you've trained teams or improved sales performance.
Showcase Your Communication Skills: Since strong communication is crucial for this role, ensure that your written application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated with teams or customers in the past.
Express Your Passion for the Brand: Demonstrate your understanding of the Anthropologie culture and its appeal. In your cover letter, share why you are passionate about the brand and how you can contribute to creating an 'unimagined store experience' for customers.
How to prepare for a job interview at Anthropologie Europe
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on your communication style and how you inspire others to achieve common goals.
✨Understand the Anthropologie Culture
Familiarise yourself with Anthropologie's brand values and culture. Be ready to discuss how your personal style and values align with theirs, and how you can contribute to creating that 'unimagined store experience' they strive for.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to motivate a team or resolve conflicts, and be prepared to share these experiences.
✨Demonstrate Customer Focus
Since the role is customer-centric, be ready to discuss how you've previously enhanced customer experiences. Share specific examples of how you've trained staff to provide exceptional service and how you measure success in this area.
