At a Glance
- Tasks: Lead a dynamic team to create an inspiring shopping experience at Anthropologie.
- Company: Join Anthropologie, a brand known for its unique and creative retail environment.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support.
- Why this job: Be part of a vibrant culture that values creativity and teamwork while making a real impact.
- Qualifications: Previous leadership experience in retail and a passion for the Anthropologie brand are essential.
- Other info: This is a part-time role located at Brent Cross Shopping Centre.
The predicted salary is between 30000 - 42000 £ per year.
Location: Brent Cross Shopping Centre, Prince Charles Dr Hen, London, NW43FP, United Kingdom.
Role SummaryTo achieve the Anthropologie mission of creating an \’unimagined store experience\’ by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team.
What You\’ll Be Doing
Participate in the training and development of all new and existing associates to meet the Company\’s service expectations
Build and maintain strong relationships with peers; working collaboratively toward common goals
Participate in staff recruitment and hiring
Uphold Company standards and act as a mentor, teacher and positive role model to others
Leadership And Communication
Lead by example and inspire a shared vision by communicating store and Company goals
Possess strong communication skills in both written and verbal form
Utilise sales reports to track, analyse and communicate key performance results
Work alongside the Department Manager to maximise sales and achieve store and Company goals
Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
Participate in regular touch‐bases with the Management Team to foster a shared store vision
Managing The Environment
Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
Be a brand ambassador: provide a high level of service and aesthetic representation
Drive Anthro Programme sign‐ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
Operations
Participate in weekly recaps and touch‐bases with the Management team to discuss, analyse, and plan department initiatives
Perform all store‐level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock‐take
Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents
Merchandising And Commercial Awareness
Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
Utilise knowledge of customer shopping trends, stock ownership and store business drivers to effectively drive department focuses
What You\’ll Need
Experience in a leadership or supervisory role, working in a fast‐paced and customer‐focused retail environment
Ability to work with initiative and consistency under tight time constraints
Ability to positively impact results in sales
Proven record of training individuals or a team of talented people
An appreciation and understanding of the Anthropologie culture and its appeal in the market
The PerksWork Life Balance
\’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
Employee Assistance program to support with mental, physical and financial health
Discount off external gym memberships
Private Medical Insurance for eligible employees
Employee Discounts
Up to 40% employee discount at all URBN Brands
Travel
Season ticket loan for eligible employees
Cycle to work scheme for eligible employees
Continued Development
We offer structured support within the business alongside continued learning and development
Equal Opportunity StatementURBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority LevelMid‐Senior level
Employment TypeFull‐time
Job FunctionInformation Technology
IndustriesRetail, Retail Apparel and Fashion, and Consumer Services
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Anthropologie Team Leader - Brent Cross, London employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Team Leader - Brent Cross, London
✨Tip Number 1
Familiarise yourself with Anthropologie's brand culture and values. Understanding their unique aesthetic and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Anthropologie. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Be ready to share specific examples of how you've motivated teams and achieved sales goals in previous roles, as this is crucial for the Team Leader position.
✨Tip Number 4
Showcase your understanding of retail trends and customer behaviour. Being able to discuss how these factors influence sales and store operations will demonstrate your commercial awareness and suitability for the role.
We think you need these skills to ace Anthropologie Team Leader - Brent Cross, London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Anthropologie Team Leader position. Tailor your application to highlight how your experience aligns with their expectations.
Showcase Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've trained and motivated teams in previous roles, as this is crucial for the position.
Demonstrate Brand Knowledge: Familiarise yourself with Anthropologie's culture and values. In your application, mention how your personal style and understanding of the brand can contribute to creating an 'unimagined store experience'.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for retail and your ability to lead a team. Use it to convey your enthusiasm for the role and how you can help achieve the company's goals.
How to prepare for a job interview at Anthropologie Europe
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Anthropologie and its unique culture during the interview. Share specific examples of how you connect with the brand's aesthetic and values, as this will demonstrate your alignment with their mission.
✨Highlight Leadership Experience
Prepare to discuss your previous leadership roles in retail. Focus on how you've motivated teams, trained new staff, and achieved sales goals. Use concrete examples to illustrate your impact on team performance and customer service.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated store goals and inspired your team in past positions.
✨Prepare for Situational Questions
Anticipate questions that ask how you would handle specific scenarios, such as managing a busy shop floor or resolving a customer complaint. Think through your responses in advance to showcase your problem-solving skills and ability to maintain a positive environment.