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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and provide personalised service.
- Company: Join Anthropologie, a vibrant brand known for its unique style and community focus.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support.
- Why this job: Be part of a creative team that values individuality and customer connection.
- Qualifications: Previous retail experience is a plus, but passion for the brand matters more.
- Other info: Part-time role with opportunities for growth and development.
Join to apply for the Anthropologie Sales Associate – Richmond, UK role at Anthropologie Europe
Join to apply for the Anthropologie Sales Associate – Richmond, UK role at Anthropologie Europe
This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
What You\’ll Be Doing
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
General Business, Other, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Anthropologie Sales Associate - Richmond, UK employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Richmond, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store in Richmond and engage with the products to understand their appeal, which will help you connect better with customers during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and retail. This will help you feel more comfortable initiating genuine conversations with customers when you get the job.
✨Tip Number 3
Stay updated on current trends in retail and fashion. Follow relevant social media accounts and blogs to gather insights that you can share with customers, showcasing your knowledge and passion for the industry.
✨Tip Number 4
Network with current or former employees of Anthropologie. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Anthropologie Sales Associate - Richmond, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Service Skills: Since the role focuses on customer connection and creating a welcoming environment, include specific examples in your CV or cover letter that demonstrate your ability to engage with customers and provide excellent service.
Highlight Teamwork Experience: The job emphasises teamwork and communication. Mention any previous roles where you successfully collaborated with others, supported your peers, or contributed to a positive team atmosphere.
Express Your Passion for the Brand: Anthropologie values an awareness of its brand and appeal. In your application, convey your enthusiasm for the brand and how it resonates with you personally, as well as your understanding of its target market.
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand
Before your interview, make sure you have a solid understanding of Anthropologie's brand values and aesthetic. Familiarise yourself with their product range and what makes them unique in the retail market. This will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication skills are essential. During the interview, practice engaging in a friendly conversation and be prepared to discuss how you would initiate genuine connections with customers. Share examples from your past experiences where you successfully engaged with customers.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to discuss how you work well with others. Prepare examples of how you've collaborated with colleagues in previous roles, and highlight any instances where you contributed to a positive team environment or helped a peer.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or adapt to unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
