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For Companies At a Glance
- Tasks: Create unforgettable customer experiences and support a vibrant sales environment.
- Company: Join Anthropologie, a brand known for its unique style and community focus.
- Benefits: Enjoy up to 40% off, flexible leave, and health support.
- Why this job: Be part of a team that values creativity and personal connection with customers.
- Qualifications: Retail experience is a plus, but passion for the brand is key!
- Other info: Great opportunities for growth and development in a supportive environment.
The predicted salary is between 12000 - 18000 £ per year.
Overview
Anthropologie Sales Associate – Oxford, UK role at Anthropologie Europe.
This position is located at 6-7 High St, Oxford, 0X14AD United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPIs
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\\\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Details
- Seniority level: Not Applicable
- Employment type: Part-time
- Job function: General Business, Other, and Customer Service
- Industries: Retail, Retail Apparel and Fashion, and Consumer Services
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Anthropologie Sales Associate - Oxford, UK employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Oxford, UK
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and customer experience. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends and customer service. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well with others, whether in a job or a group project. Being a team player is key at Anthropologie, so be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Anthropologie team.
We think you need these skills to ace Anthropologie Sales Associate - Oxford, UK
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see how you connect with the Anthropologie brand and its values. Don’t be afraid to share a bit about yourself and what makes you passionate about retail.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. We love seeing how your skills can translate into creating that unimagined customer experience we strive for. Be specific about your past roles and how they relate to this position.
Be Genuine: Authenticity is key! When discussing your communication skills and teamwork, use real examples from your life. We appreciate honesty and want to know how you’ve built relationships and contributed to team success in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand Inside Out
Before your interview, dive deep into Anthropologie's brand values and product offerings. Familiarise yourself with their unique style and customer base. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Sales Associate, engaging with customers is key. Prepare examples of how you've successfully connected with customers in the past. Think about times when you initiated conversations or provided personalised service, as this will demonstrate your ability to create that 'unimagined experience' they’re after.
✨Emphasise Teamwork and Support
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where you helped a teammate or contributed to a positive work environment. This will highlight your ability to build productive relationships within the store.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving skills, especially in a retail context. Think about how you would handle a customer looking for a specific item that's out of stock or how you'd maintain visual standards on the sales floor. Practising these scenarios can help you feel more confident during the interview.
