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For Companies At a Glance
- Tasks: Engage customers, provide personalised service, and support sales on the floor.
- Company: Join Anthropologie, a brand known for creating unique shopping experiences.
- Benefits: Enjoy flexible hours, employee discounts, and wellness programmes.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: Retail experience is a plus, but passion for the brand matters more!
- Other info: This is a part-time role with opportunities for growth and development.
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This position is located at 26 Eastgate, Victoria Leeds, , LS27JL United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
What You\’ll Be Doing
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
General Business, Other, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Anthropologie Sales Associate - Leeds, UK employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Leeds, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and retail. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with customers and team members.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlight any experiences where you've collaborated with others to achieve a common goal, as this will resonate well with the team-oriented culture at Anthropologie.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to the Anthropologie brand. Being knowledgeable about what's in vogue will not only impress your interviewers but also enable you to provide valuable insights to customers.
We think you need these skills to ace Anthropologie Sales Associate - Leeds, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Anthropologie is looking for in a Sales Associate. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail or customer service. Emphasise any previous roles where you engaged with customers, supported sales, or contributed to team success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Anthropologie brand and your understanding of its appeal. Mention specific examples of how you can contribute to creating an unimagined customer experience.
Highlight Soft Skills: In your application, make sure to highlight your strong communication skills and ability to work as part of a team. Provide examples of how you've built relationships with customers or colleagues in past roles.
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand
Familiarise yourself with Anthropologie's brand values and aesthetic. Understand what makes their products unique and how they appeal to customers in the local market. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare to discuss how you've engaged with customers in previous roles or how you would initiate conversations to make customers feel welcome and valued. Use examples that highlight your ability to connect with people.
✨Emphasise Teamwork
Anthropologie values teamwork and collaboration. Be ready to share experiences where you've worked effectively within a team, supported colleagues, or contributed to a positive work environment. Highlighting your ability to build relationships will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or make quick decisions. Practising these responses will help you articulate your thought process during the interview.
