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For Companies At a Glance
- Tasks: Engage customers, provide personalised service, and maintain store standards.
- Company: Join Anthropologie, a vibrant brand known for its unique shopping experience.
- Benefits: Enjoy flexible hours, employee discounts, and wellness support.
- Why this job: Be part of a creative team that values individuality and customer connection.
- Qualifications: Retail experience is a plus, but passion for the brand matters more!
- Other info: Part-time role with opportunities for growth and development.
The predicted salary is between 12000 - 18000 £ per year.
Join to apply for the Anthropologie Sales Associate - Cambridge, UK FTC role at Anthropologie Europe. This position is located at 31-33 Market Hill, Cambridge, CB23NU United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store.
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI’s.
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: executes stock-to-sales processes and presentation standards; is knowledgeable of trend and supports brand messaging; has an understanding of how the merchant process impacts business and the customer experience.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health; Discount off external gym memberships; Private Medical Insurance for eligible employees; Employee Discounts - Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees; Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level: Not Applicable
Employment type: Part-time
Job function: General Business, Other, and Customer Service
Industries: Retail, Retail Apparel and Fashion, and Consumer Services.
Anthropologie Sales Associate - Cambridge, UK FTC employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Cambridge, UK FTC
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and retail. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with customers and team members.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your collaborative spirit can set you apart, as the role emphasises building productive relationships with peers.
✨Tip Number 4
Prepare for potential questions about how you would enhance the customer experience at Anthropologie. Think of specific examples or ideas that align with their mission to create an unimagined experience, which will demonstrate your proactive approach and enthusiasm for the role.
We think you need these skills to ace Anthropologie Sales Associate - Cambridge, UK FTC
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Anthropologie Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Service Skills: Since this role focuses on customer connection and engagement, provide specific examples in your CV or cover letter that demonstrate your ability to create a welcoming environment and connect with customers.
Highlight Teamwork Experience: Emphasise any previous experience working in a team setting. Mention how you contributed to team morale and supported your colleagues, as teamwork is a crucial aspect of this role.
Express Your Passion for the Brand: Demonstrate your awareness of the Anthropologie brand and its appeal. Share why you are excited about the opportunity to work there and how you can contribute to their mission of creating an unimagined experience for customers.
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand
Before your interview, make sure you have a solid understanding of Anthropologie's brand values and aesthetic. Familiarise yourself with their product range and what makes them unique in the retail market. This will help you connect better with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication skills are essential. During the interview, practice engaging in a friendly conversation and be prepared to discuss how you would initiate genuine interactions with customers. Share examples from your past experiences where you successfully connected with customers.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal or supported a team initiative. Highlighting your ability to contribute positively to team morale will set you apart.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and customer service skills. Prepare by thinking of scenarios where you had to handle difficult customers or adapt to unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
