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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and provide personalised shopping experiences.
- Company: Join Anthropologie, a brand known for its unique style and welcoming atmosphere.
- Benefits: Enjoy work-life balance, employee discounts, and health support.
- Why this job: Be part of a creative team that values your input and fosters growth.
- Qualifications: Retail experience is a plus, but passion for the brand is key!
- Other info: Great opportunities for personal development in a vibrant retail environment.
The predicted salary is between 13000 - 16000 £ per year.
This position is located at 6-7 High St, Oxford, 0X14AD United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Customer Experience
What You'll Be Doing
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store.
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's.
- Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
- Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: executes stock-to-sales processes and presentation standards; is knowledgeable of trend and supports brand messaging; has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health; Discount off external gym memberships; Private Medical Insurance for eligible employees; Employee Discounts - Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees; Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Sales Associate employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and customer experience. This will help you connect with customers and show that you're genuinely interested in what they offer.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends and customer service. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well with others, whether in a job or a group project. Being a team player is key at Anthropologie, so be ready to share your experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to provide that frictionless customer experience they’re after.
We think you need these skills to ace Anthropologie Sales Associate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application for the Anthropologie vibe. Highlight any experience that aligns with our mission of creating an unimagined experience for customers. It’s all about showing us why you’re a perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand Inside Out
Before your interview, dive deep into the Anthropologie brand. Familiarise yourself with their mission, values, and product offerings. This will not only show your genuine interest but also help you connect your personal style and experiences to what they stand for.
✨Showcase Your Customer Connection Skills
Prepare examples of how you've engaged with customers in previous roles. Think about times when you made a customer feel valued or went the extra mile to provide a personalised experience. This is key for a Sales Associate role!
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your ability to support others and contribute to a positive team environment.
✨Be Ready to Discuss Trends
Stay updated on current fashion trends and be prepared to share your insights during the interview. Showing that you have an understanding of what's in vogue will demonstrate your passion for the retail industry and your ability to inspire customers.
