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For Companies At a Glance
- Tasks: As a Personal Stylist, you'll connect with customers and provide tailored styling advice.
- Company: Join Anthropologie, a vibrant brand known for creativity and collaboration in fashion.
- Benefits: Enjoy perks like employee discounts, wellbeing support, and a unique 'Life Leave' day.
- Why this job: This role offers a chance to express your style while building meaningful customer relationships.
- Qualifications: We're looking for passionate individuals who thrive in dynamic environments and love fashion.
- Other info: Be part of a diverse team that values individuality and creativity.
The predicted salary is between 24000 - 42000 £ per year.
The Personal Stylist (Apparel) cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice, and providing an individualised experience with curated product recommendations. They are a key member of the store's leadership team and act as a brand representative in upholding values of creativity, culture, and collaboration.
What You'll Be Doing
- CUSTOMER EXPERIENCE
- Customer Connection: leads and sets a positive example in relationship building, styling, and networking with customers to drive sales and metrics within the store.
- In-Store Styling: educates team on curating elevated product recommendations based on the customer's preferences.
- Appointments: generates impromptu and formal appointment opportunities to cultivate customer relationships and drive KPIs.
- Omni-Channel Service: advocates for technology usage and encourages team to transact in the moment, upsell, and clientele.
- Special Projects: mentors Home Stylists in the region through process of consulting and completing large scale and high visibility projects.
- Product Knowledge: plans and leads fit sessions; utilizes Threads and the Loop to share relevant styling and product knowledge with team so associates can confidently speak to fit and function.
- Develop and Coach: identifies skill and knowledge gaps amongst team as it pertains to home styling, service, and selling, mentors and trains accordingly.
- Team Partnership: develops and maintains productive team leadership and CEM relationships to identify and act on business needs.
- Brand Directives: assists in facilitating company-directed behaviors, workshops, and courses.
- Business Acumen: demonstrates a global understanding of the business and assesses store and personal KPIs to inform behaviours and convert customers.
- Drive Sales: drives apparel and accessories department sales in the store through high-level service, selling, and styling to achieve company outreach goals.
- Entrepreneurship: takes initiative to identify business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store.
- Customer Insights: communicates customer insights and shopping patterns to leadership team and action plans accordingly.
- Program Advocate: educates team and customer on the purpose and benefits of the Personal Stylist role and program.
- Talent Identification: identifies high performing Styling Specialists and communicates potential for growth to leadership.
- Relationships: cultivates productive relationships with leadership and selling and service team that contributes to a collaborative, customer-centric environment.
- Customer: utilises provided technology tools to communicate with customer in accordance to defined frequency and quality standards.
What You'll Need
- Builds relationships naturally, embraces individuality, and diversity.
- Exhibits clear written and verbal communication.
- Entrepreneurial and self-motivated.
- Resilient leader able to thrive in a dynamic, constantly evolving environment.
- Anthro brand fan.
- Passion for interior design.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees; Cycle to work scheme for eligible employees.
- Continued Development: we offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Personal Stylist - King\'s Road employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Personal Stylist - King\'s Road
✨Tip Number 1
Familiarise yourself with Anthropologie's brand values and aesthetic. Understanding their unique style will help you connect with customers and provide tailored recommendations that resonate with the brand's identity.
✨Tip Number 2
Network within the fashion and retail community, especially in London. Attend local events or workshops where you can meet potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Showcase your passion for styling and customer service through social media. Create a portfolio of your styling work or share your thoughts on current trends to demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service and styling during the interview. Think of specific examples where you've successfully built relationships with clients or driven sales through your styling advice.
We think you need these skills to ace Anthropologie Personal Stylist - King\'s Road
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Personal Stylist at Anthropologie. Highlight your ability to build customer relationships and provide expert styling advice in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, sales, and styling. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Anthropologie brand and your understanding of their values. Share specific examples of how you've successfully built customer connections and driven sales in previous roles.
Showcase Your Personality: As a Personal Stylist, personality is key. Make sure your application reflects your individuality and enthusiasm for fashion and interior design. This will help you stand out as a candidate who embodies the brand's spirit.
How to prepare for a job interview at Anthropologie Europe
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Anthropologie and its unique style. Share specific examples of how you connect with the brand's values and aesthetics, as this will demonstrate your genuine interest in the role.
✨Demonstrate Your Styling Expertise
Prepare to discuss your previous experience in styling or customer service. Bring along a portfolio or examples of your work that showcase your ability to curate outfits and provide personalised recommendations.
✨Highlight Your Relationship-Building Skills
Since the role focuses on cultivating customer connections, be ready to share stories about how you've successfully built relationships in past roles. Emphasise your ability to understand customer needs and preferences.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice responding to different customer scenarios, showcasing your problem-solving skills and ability to provide exceptional service in real-time.
