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For Companies At a Glance
- Tasks: Lead creative store experiences and enhance customer engagement through visual merchandising.
- Company: Join Anthropologie, a unique brand with over 200 stores worldwide, celebrating individuality.
- Benefits: Enjoy flexible hours, employee discounts, wellness support, and opportunities for community involvement.
- Why this job: Be a part of a vibrant team that shapes retail experiences and connects with customers.
- Qualifications: Strong leadership skills, passion for the brand, and experience in visual merchandising.
- Other info: Opportunities for career growth and a supportive, inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide, has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts and home décor to reflect their personal style. In 2009 the brand launched its first store in London and now has over 18 stores in the UK and Europe.
Role Summary
The Creative Store Experience Leader is a visual merchandising expert supporting head office retail teams and store teams. They take a forward-thinking approach to customer experience, space allocation, merchandising, styling and display to drive sales and engage the customer in our retail spaces.
What You'll Be Doing
- Customer Experience
- Influence: partners with the field teams on the creation of an engaging experience that appeals to the Anthro customer
- Brand and Customer Connection: leads and supports visual initiatives & direction to evolve the retail experience
- Reimagine Retail: as the brand experience, product categories, and omni-channel capabilities expand creates an environment that provides an engaging and personalized experience for each customer
- Leadership + Team Management
- Lead: advises store leadership in maintaining a visually compelling store to drive sales and meet budget while upholding presentation standards and high level of craft
- Collaborate: partners closely with store and head office leadership to plan and execute projects; prioritising the overall store & visual team objectives (including display & merchandising team/s). Provides examples of high-level visual executions to share within the store fleet
- Grow: identifies and trains others in preparation for career progression; mentors store leadership to develop visual acuity. Actively sources or creates training materials after identifying problem or opportunity areas that need development within the fleet. Following through with training, check-ins, feedback and accountability.
- Visual + Business Operations
- Visual Environment: collaborates with Home Office visual team to apply visual direction in store, taking into account market investments and any local trends the EU business are delivering, based on individual store product mix, layout, & volume
- Planning and Execution: collaborations in merchandising & display planning process through sharing of inspiration, idea generation, sketching, & store bubble planning; supports the Retail leaders by mentoring other teams within the district through this process.
- Prioritisation and Time Management: partners with creative experience team, Cluster / District Manager, & Senior Display Artists to align on visual priorities, workshops, & initiatives within store & district.
- Communication + Relationships
- Build Relationships: builds and maintains productive partnerships within head office functions contributing to a culture of strong communication and teamwork while being open and responsive to feedback.
- Share Knowledge: provides feedback & direction to store team with high-level approach to shop placement, product presentation, styling, & marketing placement; provides examples of your approach in these areas with District Manager, for mentorship & development for store teams in the district and/or region
- Adapt: demonstrates adaptability by redirecting merchandising priorities as needed to work through problem solving scenarios
What You'll Need
- The ability to build relationships naturally, embraces individuality, and fosters diversity.
- A strong communicator who is able to set clear objectives to create an environment of accountability.
- Highly motivational; positive and inclusive people leader.
- Leadership experience and passion for Anthro brand.
- Strong merchant skills and a history of delivering financial results.
- Proven experience in concept planning and execution.
- Ability to work flexible hours to meet the needs of the role and business demand.
- Occasional travel; leads prototypes, landmark store visual support, store openings, meetings, and workshops when applicable.
The Perks
- Work-life Balance
- Flexible start and finish times
- Bring your dog to work
- Wellbeing
- Employees Assistance program to support with mental, physical and financial health
- Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
- Private Medical Insurance
- Employee Discount
- Up to 40% off at all URBN Brands!
- Community
- One paid day to either volunteer or fundraise for a charity of your choice
- Travel
- Cycle to work scheme
- Season ticket loan
- Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie - Creative Store Experience Lead employer: Anthropologie Europe
Contact Detail:
Anthropologie Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie - Creative Store Experience Lead
✨Tip Number 1
Get to know the brand inside out! Research Anthropologie's values, products, and customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Anthropologie. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to visual merchandising and customer experience. Think about how you can demonstrate your leadership skills and creativity, as these are key for the Creative Store Experience Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Anthropologie family. Good luck!
We think you need these skills to ace Anthropologie - Creative Store Experience Lead
Some tips for your application 🫡
Show Your Creative Side: When you're writing your application, let your creativity shine through! Use engaging language and examples that reflect your unique style and how you can enhance the Anthropologie experience.
Tailor Your Application: Make sure to customise your application for the Creative Store Experience Lead role. Highlight your relevant experience in visual merchandising and customer engagement, showing us why you're the perfect fit for Anthropologie.
Be Authentic: We love individuality, so don’t be afraid to show your personality in your application. Share your passion for the brand and how you connect with its values, as this will help us see the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Anthropologie Europe
✨Know the Brand Inside Out
Before your interview, dive deep into Anthropologie's brand ethos and product offerings. Familiarise yourself with their unique style and customer experience approach. This will not only show your passion for the brand but also help you align your answers with their values.
✨Showcase Your Visual Merchandising Skills
Prepare to discuss specific examples of your past visual merchandising successes. Bring a portfolio or images that highlight your work. Be ready to explain how your strategies drove sales and enhanced customer engagement, as this role heavily focuses on creating compelling retail experiences.
✨Demonstrate Leadership and Collaboration
Think of instances where you've successfully led a team or collaborated with others to achieve a common goal. Highlight your ability to mentor and develop team members, as well as how you’ve built strong relationships in previous roles. This will resonate well with their emphasis on teamwork and leadership.
✨Be Ready to Adapt
Anthropologie values adaptability, so prepare to discuss how you've navigated challenges in the past. Share examples of how you've redirected priorities or problem-solved in dynamic environments. This will showcase your flexibility and readiness to thrive in a fast-paced retail setting.
