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- Tasks: Support UK transplant centres and manage stem cell product requests.
- Company: Join Anthony Nolan, a leader in blood cancer support and stem cell donation.
- Benefits: Competitive salary, 27 days leave, pension scheme, and more perks.
- Why this job: Make a real difference by helping save lives and supporting patients.
- Qualifications: Strong interpersonal skills and attention to detail required.
- Other info: Hybrid working with excellent career development opportunities.
The predicted salary is between 30750 - 43050 £ per year.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant can find their lifesaving match. We’re currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive but thrive.
If you’re inspired by this vision and feel you have the skills and experience we need to help achieve it, we’d love you to join our lifesaving team. We are looking for a Donor Provision Support Coordinator to join our Donor Provision Support team.
- Salary: £30,750 per annum
- Contract: Permanent
- Hours: 35 per week (standard Anthony Nolan working hours)
- Location: Hybrid, with head office in Hampstead, London
As a Donor Provision Support Coordinator, you will play an important part in providing support to UK transplant centres, international registries, and the wider Donor Provision team. You’ll process new requests for stem cell products. You’ll act as liaison between the patients’ team and donors registry, providing accurate, timely information, always delivering excellent customer service. You’ll also manage the timely delivery of medication and coordinate nurse referrals for UK donors undergoing G‑CSF injections, ensuring donors feel informed, supported and prepared. Throughout all aspects of the role, you will prioritise donor and patient safety, effectively triaging your workload in a fast-paced environment. Your strong interpersonal and relationship-building skills, combined with a high level of attention to detail, will enable you to build constructive relationships, uphold quality standards, and help to support a safe, seamless donation process.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident, Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
Donor Provision Support Coordinator employer: Anthony Nolan
Contact Detail:
Anthony Nolan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Donor Provision Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Anthony Nolan. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Anthony Nolan’s mission and values. Show us how your skills align with our vision of saving lives. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your communication skills! As a Donor Provision Support Coordinator, you’ll need to convey information clearly and empathetically. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our lifesaving team!
We think you need these skills to ace Donor Provision Support Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of patients and donors. Share any personal experiences or motivations that drive you to join our lifesaving team.
Tailor Your CV: Make sure your CV is tailored specifically for the Donor Provision Support Coordinator role. Highlight relevant skills and experiences that align with the job description. We love seeing how your background fits into our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this reflects the strong interpersonal skills we’re looking for in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at Anthony Nolan.
How to prepare for a job interview at Anthony Nolan
✨Know the Mission
Before your interview, take some time to really understand Anthony Nolan's mission and values. Familiarise yourself with their work in blood cancer and stem cell donation. This will not only help you answer questions more effectively but also show your genuine interest in being part of their lifesaving team.
✨Showcase Your Interpersonal Skills
As a Donor Provision Support Coordinator, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built relationships or provided excellent customer service. Be ready to discuss how you can apply these skills to support donors and patients effectively.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Think of specific instances where your meticulous nature has made a difference in your work. Whether it’s processing requests accurately or managing medication deliveries, be prepared to highlight how you ensure quality and safety in everything you do.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to triage workloads in a fast-paced environment. Practice responding to hypothetical situations related to donor and patient safety. This will help you articulate your thought process and decision-making skills during the interview.