At a Glance
- Tasks: Lead a dynamic team to ensure exceptional guest experiences and smooth operations.
- Company: Charming country manor hotel with stunning views and rich history.
- Benefits: Competitive salary based on experience and flexible working arrangements.
- Other info: Opportunity to mentor staff and grow within a supportive environment.
- Why this job: Join a passionate team in a beautifully refurbished hotel and make a real impact.
- Qualifications: Experience in hospitality, front of house, and team leadership required.
- Hotel Duty Manager
- AMR335
- Plymouth
£: based on experience-flexibility for the right person.
My client, who own and run a country Manor and hotel with its stunning views and facilities are rightly proud of their history, they have a Country House rich with charm and retaining almost all of its original features.
This historical location has recently undergone a full refurb to very high standards standards and in keeping with this high standard the owners are now looking for an experienced Front Of House Manager.
Applicants should be
1) experienced in the Hospitality industry, front of house experience preferred.
- 2) been a team leader or manager, someone with high standards and a hard work ethic
- 3) Happy to get involved in Events (supporting the events manager)
4) Happy to Deal with customers and complaints.
5) oversee smooth running of Bars and Public areas
6) Mentor and develop part time and full time staff.
7) Be acting Manager in the managers absence
Responsible for overseeing the smooth and efficient operation of the venue during each shift, ensuring excellent guest service, high standards, and a safe, welcoming environment.
Key responsibilities include
- Leading and supporting the team during shifts.
- Managing guest enquiries, requests, and complaints professionally.
- Coordinating day-to-day operations across relevant departments.
- Maintaining high standards of service, presentation, and cleanliness.
- Handling incidents and resolving operational issues promptly.
- Completing shift handovers, checks, and basic administrative duties.
- Supporting management with staff performance and operational standards.
- Ensuring health, safety, licensing, and company procedures are followed.
The ideal candidate will be confident, organised, approachable, and able to make sound decisions independently while delivering a consistently high standard of guest experience.
Contact Mark Hadfield for more information and discussion about your suitability
Hotel Duty Manager in Plymouth employer: Anthony Marks
Join a forward-thinking recruitment company in Bristol that prioritises your development and success. With a supportive work culture, you'll receive the training and skills necessary to thrive in the recruitment industry, while also enjoying financial growth. This is an excellent opportunity for those eager to learn and make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager in Plymouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Anthony Marks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Anthony Marks
Don't be shy about reaching out to Anthony Marks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Duty Manager in Plymouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Anthony Marks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Anthony Marks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
