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- Tasks: Support clients with accounting software, resolve queries, and manage requests for changes.
- Company: Join a dynamic company focused on customer engagement and satisfaction in the finance sector.
- Benefits: Enjoy a competitive salary, training opportunities, and a diverse work environment.
- Why this job: Perfect for those seeking variety and progression beyond traditional accounting roles.
- Qualifications: AAT qualified or similar, with experience in support or financial administration.
- Other info: Be part of an innovative team and influence product development while helping customers thrive.
The predicted salary is between 28000 - 42000 £ per year.
AMR 120 ACCOUNTING SOFTWARE SUPPORT CONSULTANT BRISTOL Up to £35,000 This is an exciting opportunity for someone who is interested in becoming part of an Accounts Team. The right candidate will be AAT Qualified or similar, already in a support position or someone who has spent time in a financial department with the understanding of accounts, or possibly a super organised administrator with a financial background looking to do something different. You will be the first point of call Supporting clients so a good customer services focus will be required, but the role will be interesting, changing and diverse. Experience/Skills Required Liaise with customers ensuring departments are kept up to date Resolve user queries Log and process requests for change/enhancements Updating and managing knowledge base Carry out remote consultancy This is an incredible opportunity with a superb company. It will certainly provide variety and progression for anyone fed up with just doing a normal accounting desk job. This role will offer the chance to train, develop and motivate customers, have an input into product development and be key with customer engagement and satisfaction. Why not find out more and call Anthony Marks today for more information. #J-18808-Ljbffr
Contact Detail:
Anthony Marks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting Software Support Consultant
✨Tip Number 1
Familiarise yourself with the specific accounting software that the company uses. This will not only help you understand the role better but also show your genuine interest in the position during any conversations.
✨Tip Number 2
Brush up on your customer service skills, as this role requires a strong focus on client interaction. Consider role-playing scenarios or practicing responses to common customer queries to build your confidence.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how your previous experiences relate to the responsibilities of the role. Think of specific examples where you've successfully resolved issues or improved processes, as these will resonate well with the hiring team.
We think you need these skills to ace Accounting Software Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounting and customer support. Emphasise any AAT qualifications or similar credentials, and showcase your organisational skills and understanding of financial processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your experience in liaising with customers and resolving queries, and explain how your background makes you a great fit for this diverse position.
Showcase Customer Service Skills: In your application, provide examples of how you've successfully supported clients in previous roles. Highlight your ability to communicate effectively and manage customer expectations, as these are key aspects of the job.
Research the Company: Familiarise yourself with the company’s values and mission. Understanding their approach to customer engagement and product development will help you align your application with what they are looking for in a candidate.
How to prepare for a job interview at Anthony Marks
✨Showcase Your Customer Service Skills
As the first point of contact for clients, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've successfully resolved customer queries in the past, highlighting your communication skills and patience.
✨Highlight Relevant Experience
Whether you're AAT qualified or have experience in a financial department, make sure to discuss your relevant background. Share specific instances where you’ve used your accounting knowledge to support users or improve processes.
✨Demonstrate Problem-Solving Abilities
The role involves resolving user queries and processing requests for changes. Be ready to discuss how you've approached problem-solving in previous roles, including any tools or methods you used to find solutions.
✨Express Enthusiasm for Learning and Development
This position offers opportunities for training and development. Show your eagerness to learn by discussing any relevant courses or certifications you’re interested in pursuing, and how you plan to contribute to product development.
