1st Line Support Engineer

1st Line Support Engineer

Full-Time 40000 - 45000 Β£ / year (est.) No working from home possible
Anthony Marks

At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot software issues for clients.
  • Company: Leading Bristol-based IT technology services provider with a dynamic team.
  • Benefits: Competitive salary, clear career path, full training, and on-call pay.
  • Other info: Office-based role with opportunities for internal and external project involvement.
  • Why this job: Join a growing company and develop your skills in cloud and SaaS support.
  • Qualifications: Experience in IT support, good communication skills, and problem-solving abilities.

The predicted salary is between 40000 - 45000 Β£ per year.

My Client are a leading Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand their technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant.

The Software Support Consultant/IT Support Specialist will need the following experience:

  • Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of Windows PC, Server Ops and understanding of Office 365 advantageous. Any Linux a bonus.
  • Ideally experienced across the board in all areas of office Networks.
  • Anyone working for a current Managed service provider advantageous.
  • Hard Working and looking to develop in a scale up business.
  • Natural relationship builder and good communicator.
  • Hard Worker and natural problem solver.
  • Happy to get stuck into projects and happy to do INTERNAL AND EXTERNAL REMOTE DIAL UPS.

My Client can offer a clear career path and do develop staff to maximise their full potential. This opportunity will certainly lead onto bigger and better things. Full training and development in this tech space for anyone moving into cloud/SaaS support. This is an office based role - Mon-Fri Normal office hours unless on-call, on call occurs 1 week in 4, is paid at 1500 in addition to basic.

1st Line Support Engineer employer: Anthony Marks

As a leading IT technology services provider in Bristol, our company offers a vibrant work culture that fosters growth and innovation. We are committed to developing our employees through comprehensive training and clear career progression paths, ensuring that every team member can reach their full potential. With a focus on collaboration and support, we provide a dynamic environment where hard work is recognised and rewarded, making us an excellent employer for those looking to thrive in the tech industry.

Anthony Marks

Contact Details:

Anthony Marks Recruitment Team

We think you need these skills to ace 1st Line Support Engineer

IT Technical Support
Windows PC Knowledge
Server Operations
Office 365 Understanding
Linux Knowledge
Network Support
Managed Service Provider Experience