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- Tasks: Provide second line support and solve technical issues on-site.
- Company: Join a growing technical team in a dynamic environment.
- Benefits: Flexible contract role with hands-on experience and skill development.
- Why this job: Take ownership of challenges and make a real impact in tech.
- Qualifications: Strong cabling experience and proven second line support skills.
- Other info: Opportunity to work closely with clients and enhance your career.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a skilled Second Line Engineer with strong cabling experience to join our growing technical team. This is a hands-on role suited to someone who enjoys problem-solving, working on-site, and taking ownership of technical issues from start to finish. This will be a contract ad-hoc role.
Key Responsibilities:
- Providing second line support for network, hardware, and connectivity issues
- Installing, terminating, and testing structured cabling (Cat5e/Cat6/Fibre)
- Diagnosing and resolving escalated technical faults
- Supporting first line engineers and acting as a point of escalation
- Carrying out site visits, installations, and upgrades
- Maintaining clear documentation and updating tickets accurately
- Working closely with clients to deliver reliable, high-quality service
Essential Skills & Experience:
- Proven experience in a second line support role
- Strong cabling background (installation, patching, testing, fault-finding)
- Good understanding of networks (LAN/WAN, Switches, Routers, Wi-Fi)
- Experience with Windows desktop and server environments
- Confident communicator with a customer-focused mindset
- Full UK driving licence (if role requires site work)
Desirable:
- Relevant certifications (CompTIA, Microsoft, Cisco, etc.)
- Experience in MSP or fast-paced IT environments
- Knowledge of VoIP or CCTV systems
Second Line Engineer in London employer: Anthony James Consulting
Contact Detail:
Anthony James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second Line Engineer in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those who work in roles similar to a Second Line Engineer. They might know of openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Don’t underestimate the power of a good LinkedIn profile. Make sure it highlights your cabling experience and technical skills. Engage with relevant content and connect with industry professionals to increase your visibility.
✨Tip Number 3
When you get an interview, be ready to showcase your problem-solving skills. Prepare examples of how you've tackled technical issues in the past, especially those related to cabling and network support. This will show you're the hands-on engineer we need!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Second Line Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your cabling experience and technical skills. We want to see how your background aligns with the role of a Second Line Engineer, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about problem-solving and how you take ownership of technical issues. We love seeing candidates who are genuinely excited about the role.
Show Off Your Communication Skills: As a Second Line Engineer, you’ll need to communicate effectively with clients and team members. Make sure your application reflects your confident communication style and customer-focused mindset. We value clear and concise communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Anthony James Consulting
✨Know Your Cabling Inside Out
Make sure you brush up on your cabling knowledge, especially around Cat5e, Cat6, and Fibre. Be ready to discuss your hands-on experience with installation, termination, and testing, as this will be crucial for the role.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical faults in the past. Think about challenging situations you've faced and how you took ownership to find a solution.
✨Communicate Clearly and Confidently
As a Second Line Engineer, you'll need to work closely with clients and first line engineers. Practice explaining technical concepts in simple terms, and be ready to demonstrate your customer-focused mindset during the interview.
✨Familiarise Yourself with Networking Basics
Brush up on your understanding of networks, including LAN/WAN, switches, routers, and Wi-Fi. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the technical aspects of the role.
