At a Glance
- Tasks: Provide exceptional support to legal advisors and ensure efficient client service.
- Company: Dynamic construction projects firm with a focus on client satisfaction.
- Benefits: Hybrid working, 25 days holiday, gym access, and volunteering opportunities.
- Other info: Newly refurbished office in Birmingham with excellent development training.
- Why this job: Join a supportive team and make a real difference in client services.
- Qualifications: Strong organisation, communication skills, and IT proficiency required.
The predicted salary is between 25000 - 35000 € per year.
Are you ready to provide exceptional support that helps legal advisors deliver outstanding client service? You will offer proactive administrative and organisational support to legal advisors, ensuring efficient client service. You’ll work closely with colleagues across client services to maintain high standards and smooth workflows.
Key Responsibilities
- Manage diaries, emails and meeting preparation.
- Liaise with clients and third parties to progress matters.
- Handle billing, compliance checks and file management.
- Support events, marketing and CRM activities.
Skills, Knowledge and Expertise
- Strong organisation, accuracy and communication.
- Ability to prioritise and use initiative.
- Confident phone manner and solid IT skills.
- Flexible, proactive and committed to confidentiality.
Benefits
- Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities.
- For Manchester vacancies, we have a City Central site, with newly refurbished facilities.
- Hybrid working.
- 25 days holiday, 2 gift days at Christmas.
- The opportunity to give back and have 3 days available for social purpose volunteering.
- All IT equipment and support for effective home working.
- An excellent development training programme and opportunities to grow sector expertise.
Client Services Executive (Projects - Construction) employer: Anthony Collins
As a Client Services Executive in our Birmingham office, you will thrive in a dynamic and supportive environment that prioritises exceptional client service and employee well-being. With a newly refurbished workspace, access to gym facilities, and a commitment to professional development, we offer a culture that fosters growth and collaboration. Enjoy the flexibility of hybrid working, generous holiday allowances, and opportunities for meaningful community engagement through our volunteering programme.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive (Projects - Construction)
✨Tip Number 1
Network like a pro! Reach out to people in the construction and client services sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they deliver client service. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with clients and third parties, being clear and confident on the phone is key. Try mock calls with friends to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen to join us. Plus, it shows you're proactive and ready to take the next step in your career.
We think you need these skills to ace Client Services Executive (Projects - Construction)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Services Executive role. Highlight your organisational skills and any relevant experience in client service or administrative support. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves liaising with clients and third parties, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don’t shy away from showcasing any previous experiences where you’ve excelled in this area.
Highlight Your IT Proficiency:We’re looking for someone with solid IT skills, so make sure to mention any relevant software or tools you’re familiar with. Whether it’s CRM systems or general office software, let us know how tech-savvy you are in your application!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Anthony Collins
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Services Executive in the construction sector. Familiarise yourself with the key tasks like managing diaries, liaising with clients, and handling compliance checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure. This will highlight your suitability for the position.
✨Practice Your Communication Style
A confident phone manner is essential for this job, so practice speaking clearly and professionally. You might want to rehearse common interview questions with a friend or family member. This will help you feel more comfortable and articulate during the actual interview, especially when discussing client interactions.
✨Be Proactive and Flexible
During the interview, convey your proactive approach and flexibility. Share instances where you've taken the initiative to solve problems or improve processes. This will resonate well with the interviewers, as they are looking for someone who can adapt and contribute positively to their team.
