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- Tasks: Provide exceptional support to legal advisors and ensure efficient client service.
- Company: Dynamic legal services firm with a focus on client satisfaction.
- Benefits: Hybrid working, 25 days holiday, gym access, and volunteering opportunities.
- Other info: Modern office environment with excellent training and career growth prospects.
- Why this job: Join a supportive team and make a real difference in client service.
- Qualifications: Strong organisational skills, communication abilities, and IT proficiency.
The predicted salary is between 25000 - 32000 £ per year.
Are you ready to provide exceptional support that helps legal advisors deliver outstanding client service? You will offer proactive administrative and organisational support to legal advisors, ensuring efficient client service. You’ll work closely with colleagues across client services to maintain high standards and smooth workflows.
Key Responsibilities
- Manage diaries, emails and meeting preparation.
- Liaise with clients and third parties to progress matters.
- Handle billing, compliance checks and file management.
- Support events, marketing and CRM activities.
Skills, Knowledge and Expertise
- Strong organisation, accuracy and communication.
- Ability to prioritise and use initiative.
- Confident phone manner and solid IT skills.
- Flexible, proactive and committed to confidentiality.
Benefits
- Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities.
- For Manchester vacancies, we have a City Central site, with newly refurbished facilities.
- Hybrid working.
- 25 days holiday, 2 gift days at Christmas.
- The opportunity to give back and have 3 days available for social purpose volunteering.
- All IT equipment and support for effective home working.
- An excellent development training programme and opportunities to grow sector expertise.
Client Services Executive employer: Anthony Collins
Contact Detail:
Anthony Collins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so think about how your skills align with their mission and be ready to share examples.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you rehearse, the more confident you'll feel when it’s showtime.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Client Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in client services to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about the Client Services Executive role. Share specific examples of how you've provided exceptional support in the past, and let your personality shine through!
Show Off Your Communication Skills: Since communication is key in this role, ensure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your confident phone manner in your writing.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Anthony Collins
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Services Executive. Familiarise yourself with managing diaries, liaising with clients, and handling billing. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisation and accuracy, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and maintain high standards under pressure.
✨Practice Your Communication Style
A confident phone manner is key for this position. Practise speaking clearly and professionally, especially if you have to handle client calls during the interview. You might even want to role-play with a friend to get comfortable with potential scenarios.
✨Emphasise Your Proactive Approach
The job description highlights the need for a flexible and proactive attitude. Think of instances where you've taken the initiative to solve problems or improve processes. Sharing these stories will show that you’re not just reactive but also someone who can anticipate needs and act accordingly.