Do you thrive on keeping others organised and delivering outstanding client service?
You will provide proactive, high-quality support to legal advisors, enabling cost‑effective service to clients. Working within the Client Services team, you will collaborate closely across the firm to keep work moving smoothly.
You will provide proactive, high-quality support to legal advisors, enabling cost‑effective service to clients. Working within the Client Services team, you will collaborate closely across the firm to keep work moving smoothly.
Key Responsibilities
Proactive diary, email and workflow management
Client and third‑party liaison and call handling
Billing, compliance and file administration support
Document production and CRM reporting
Client and third‑party liaison and call handling
Billing, compliance and file administration support
Document production and CRM reporting
Skills, Knowledge and Expertise
Strong organisation and initiative
Excellent communication and attention to detail
Confident IT skills (Word, Outlook, Excel)
Professional, confidential and flexible approach
Excellent communication and attention to detail
Confident IT skills (Word, Outlook, Excel)
Professional, confidential and flexible approach
Benefits
- Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
- For Manchester vacancies, we have a City Central site, with newly refurbished facilities
- Hybrid working
- 25 days holiday, 2 gift days at Christmas.
- The opportunity to give back and have 3 days available for social purpose volunteering.
- All IT equipment and support for effective home working
- An excellent development training programme and opportunities to grow sector expertise
