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- Tasks: Lead and support secretaries in delivering top-notch service while managing team performance.
- Company: Join Anthony Collins Solicitors, a law firm dedicated to improving lives and communities for over 50 years.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and training.
- Why this job: Be part of a values-driven team that makes a real impact on society and client care.
- Qualifications: Confident communicator with strong leadership skills and a commitment to high standards.
- Other info: This role promotes equality and values diversity in the workplace.
The predicted salary is between 28800 - 43200 ÂŁ per year.
The Deputy Secretary Co-ordinator will line manage the secretaries of one or more teams in the Private Client department in the application of all organisation policies and procedures and ensuring the Secretarial Service Standards are consistently met and improved.
Key tasks are:
- Deliver comprehensive and proactive secretarial support to assigned fee earners.
- Regularly communicate with the department’s Secretary Co-ordinator and keep them appraised of any issues around capacity or performance within the team.
- Regularly communicate with, and seek feedback from, the Department Manager and fee earners regarding the secretarial support being delivered.
- Monitor and improve as necessary, secretarial working practices and processes to ensure these are as efficient as possible.
- Responsibility for sickness absence management in accordance with the organisation policy.
- Responsibility for performance management in accordance with the organisation strategy.
- Continually monitor secretarial support levels within the team to ensure there is sufficient support, monitoring and approving holiday requests.
- Responsible for the recruitment process of new secretaries, including seeking approval.
- Conduct regular formal reviews of secretaries, setting objectives that are SMART, building firm, department and team priorities into objectives as appropriate.
- Identify individual and group training needs and co-ordinate the provision of relevant training through the relevant department.
- Meet regularly with the CMT Managers and Secretary Co-ordinators to address general issues and work on relevant ad hoc projects.
- Meet regularly with Department Manager to proactively address issues at the earliest opportunity.
- Monitor workflow, holiday and absence, and arrange cover for the team when necessary, liaising with other Secretary Co-ordinators and Head of Secretarial Services.
- Deputising for the Secretary Co-ordinator when necessary, liaising with Head of Secretarial Services, Department Manager or HR as appropriate in the handling of any issues in the Secretary Co-ordinator’s absence.
- Any other reasonable duty as requested.
Competences Required:
- A confident, professional and assured manner when dealing with colleagues of all levels.
- Strong communication skills, able to deliver constructive feedback and have difficult conversations.
- Positively supports secretaries’ wellbeing.
- Positively supports secretaries to learn and develop.
- Reliable and conscientious in order to model a good example to other secretaries.
- Committed and focussed on improving and maintaining a high standard of client care.
- Proactively seeking and building relationships with support departments.
About the firm:
Anthony Collins Solicitors is a specialist law firm with a clear purpose – to “improve lives, communities and society”. For over 50 years we’ve been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values. What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We’re extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients to positively influence the society and communities we are building together. Anthony Collins Solicitors is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Deputy Secretary Co-ordinator - Personal Planning and Management employer: Anthony Collins Solicitors
Contact Detail:
Anthony Collins Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Secretary Co-ordinator - Personal Planning and Management
✨Tip Number 1
Familiarise yourself with the specific secretarial standards and policies of Anthony Collins Solicitors. Understanding their expectations will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of the firm, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in managing teams and providing constructive feedback. Highlight specific examples where you've successfully improved team performance or supported colleagues' development.
✨Tip Number 4
Showcase your commitment to client care and wellbeing in your conversations. Be ready to share how you've positively impacted team morale and client satisfaction in previous roles.
We think you need these skills to ace Deputy Secretary Co-ordinator - Personal Planning and Management
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Deputy Secretary Co-ordinator position. Understand the key responsibilities and required competencies, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your management experience, communication skills, and any relevant training or development initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Use specific examples from your past experiences to demonstrate how you meet the competencies required, such as supporting team wellbeing and managing performance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Deputy Secretary Co-ordinator role.
How to prepare for a job interview at Anthony Collins Solicitors
✨Showcase Your Leadership Skills
As a Deputy Secretary Co-ordinator, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in performance management and training.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be ready to share instances where you've had to deliver constructive feedback or handle difficult conversations. This will show that you can maintain professionalism while supporting your team.
✨Emphasise Your Commitment to Wellbeing
The job requires positively supporting secretaries' wellbeing. Discuss how you prioritise mental health and work-life balance within your team. Share any initiatives you've implemented to foster a supportive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage workflow. Think of specific scenarios where you've had to monitor capacity, manage absences, or improve processes, and be ready to explain your approach and outcomes.
