Trainee Client Services Executive in Birmingham

Trainee Client Services Executive in Birmingham

Birmingham Trainee 800 - 1200 £ / month (est.) Home office (partial)
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At a Glance

  • Tasks: Support legal advisors and manage documentation in a dynamic team environment.
  • Company: Join Anthony Collins Solicitors, a specialist law firm dedicated to improving lives and communities.
  • Benefits: Enjoy hybrid working, 25 days holiday, and opportunities for social purpose volunteering.
  • Why this job: Make a real difference while gaining valuable experience in the legal sector.
  • Qualifications: Enthusiastic team player with strong communication skills and a desire to learn.
  • Other info: Access to a newly refurbished office, on-site gym, and excellent training programmes.

The predicted salary is between 800 - 1200 £ per month.

We are currently recruiting for a Trainee Client Services Executive to join our Court of Protection team. The role will primarily be to support legal advisors in the Court of Protection Personal Planning and Management team, but there is opportunity to work across the rest of the private client teams which include family, childcare, mental health and wills and probate.

The main responsibilities of the role include:

  • Typing via dictation
  • Dealing with documentation - to include applications to the Court of Protection, court orders, finance requests etc
  • Diary Management
  • File management - to include opening and closing files, carrying out compliance checks, scanning and saving documents to the document management system
  • Contact with clients and professionals via telephone and email

The ideal candidate will be enthusiastic and keen to get involved and take on whatever may come their way. Their ability to contribute to a busy department as a reliable team player is essential. They will have the ability to confidently and sensitively build rapport with clients and third parties and manage client expectations.

What’s in it for you?

  • Hybrid working
  • 25 days holiday, 2 gift days at Christmas.
  • The opportunity to give back and have 3 days available for social purpose volunteering.
  • For Birmingham Colleagues, we have a newly refurbished office with an onsite café and free access to an on-site gym.
  • All IT equipment and support for effective home working
  • An excellent technical training programme and opportunities to grow sector expertise

Anthony Collins Solicitors is a specialist law firm with a clear purpose - to "improve lives, communities and society". For over 50 years we’ve been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values. What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We’re extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients to positively influence the society and communities we are building together.

Anthony Collins Solicitors is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.

Trainee Client Services Executive in Birmingham employer: Anthony Collins Solicitors

At Anthony Collins Solicitors, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and personal growth. With hybrid working options, generous holiday allowances, and dedicated time for social purpose volunteering, our Birmingham office provides a vibrant environment where you can thrive both professionally and personally. Join us to be part of a team that is committed to making a positive impact in the community while developing your legal expertise through comprehensive training programmes.
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Contact Detail:

Anthony Collins Solicitors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Client Services Executive in Birmingham

✨Tip Number 1

Get to know the company! Research Anthony Collins Solicitors and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission.

✨Tip Number 2

Practice your communication skills. Since you'll be dealing with clients and professionals, being able to express yourself clearly and confidently is key. Try role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Anthony Collins Solicitors.

We think you need these skills to ace Trainee Client Services Executive in Birmingham

Typing via dictation
Documentation Management
Diary Management
File Management
Compliance Checks
Client Communication
Telephone Skills
Email Communication
Team Collaboration
Client Rapport Building
Expectation Management
Enthusiasm
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Trainee Client Services Executive role. Highlight any relevant experience or skills that match the responsibilities listed in the job description, like diary management or client communication.

Show Your Enthusiasm: We love candidates who are keen to get involved! In your application, express your enthusiasm for the role and the opportunity to work across different teams. Let us know why you’re excited about joining our Court of Protection team.

Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and approachability. We want to see that you can build rapport with clients and colleagues, so let your personality shine through while keeping it respectful.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Anthony Collins Solicitors

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Trainee Client Services Executive. Familiarise yourself with tasks like typing via dictation and managing client communications. This will help you demonstrate your enthusiasm and readiness to take on the role.

✨Showcase Your Team Spirit

Since being a reliable team player is essential, think of examples from your past experiences where you've successfully collaborated with others. Be ready to discuss how you can contribute to a busy department and support your colleagues in various tasks.

✨Practice Your Communication Skills

As you'll be dealing with clients and professionals, practice articulating your thoughts clearly and sensitively. Consider role-playing common scenarios you might encounter, such as handling client inquiries or managing expectations, to build your confidence.

✨Emphasise Your Adaptability

The job requires someone who can take on whatever comes their way. Prepare to share instances where you've adapted to new challenges or learned quickly on the job. This will show that you're not just enthusiastic but also flexible and ready for anything!

Trainee Client Services Executive in Birmingham
Anthony Collins Solicitors
Location: Birmingham

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