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- Tasks: Support customers and help them thrive with innovative agricultural technology.
- Company: Exciting sustainability business transforming the agricultural industry.
- Benefits: Career growth opportunities, hands-on experience, and a chance to make a real impact.
- Why this job: Join a passionate team and contribute to sustainable farming solutions.
- Qualifications: Degree in agriculture or related field; strong communication skills.
- Other info: Dynamic environment with a focus on innovation and sustainability.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a passionate Customer Success Executive to join a rapidly expanding team. This is an exceptional opportunity for those looking to develop further their experience and recent graduates in sustainability or agriculture to launch their career with the agricultural industry's most exciting sustainability business. If you're enthusiastic about agricultural technology and want to make a meaningful impact in the sustainability sector, this role offers the perfect gateway to advance your career whilst working with cutting-edge digital solutions.
The predominant duties of the role will revolve around:
- Customer Onboarding
- Ongoing Customer Support
- Partner Network Management
- Customer Base Growth
This business offers a cutting-edge digital platform providing comprehensive sustainability decision support to farmers, backed by a prestigious Board of sector experts. They've developed an ecosystem of products designed to revolutionise how agricultural economics and sustainability are measured and optimised. Their flagship software is an end-to-end navigation tool that empowers farmers and landowners to measure and optimise all aspects of their natural capital assets. Whether the business goal is achieving Net Zero, producing provenance-backed produce, implementing carbon reduced farming practices, or engaging in carbon trading, this product provides the comprehensive tools needed to facilitate continuous improvement throughout the sustainability journey.
Requirements:
- Degree level or equivalent qualification in agriculture or land-based subjects (preferred)
- Agricultural or sustainability industry background
- Strong communication and interpersonal skills
- Enthusiasm for sustainability and agricultural innovation
- Problem-solving aptitude and proactive approach
Nice to Have:
- Previous customer-facing role experience in customer success or support
- Experience working with software or technical solutions
Customer Success Executive in London employer: Anthology
Contact Detail:
Anthology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and even referrals that might just land you that Customer Success Executive role.
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how your passion for sustainability aligns with the company's mission. We want to see your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and shows your eagerness for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Success Executive in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for sustainability and agricultural technology right from the start. Share any relevant experiences or projects that highlight your interest in these areas, as it’ll help you stand out!
Tailor Your CV: Make sure your CV is tailored to the Customer Success Executive role. Highlight your communication skills and any customer-facing experience you have, even if it’s from a different industry. We want to see how you can bring those skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be genuine and specific about what excites you about working with us and how you can contribute to our mission in the sustainability sector.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Anthology
✨Know Your Stuff
Make sure you brush up on the latest trends in agricultural technology and sustainability. Familiarise yourself with the company's digital platform and how it supports farmers. This will show your enthusiasm and help you connect your knowledge to the role.
✨Showcase Your Communication Skills
As a Customer Success Executive, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Think about times when you resolved issues or helped someone understand a complex topic.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you approached solving them. This could be anything from a customer issue to a project hurdle. Highlight your proactive approach and how you can apply that to support customers in their sustainability journey.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products, their approach to sustainability, and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
