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- Tasks: Support customers and help them thrive with innovative agricultural technology.
- Company: Exciting sustainability business transforming the agricultural industry.
- Benefits: Opportunity to grow your career in a dynamic and impactful sector.
- Why this job: Make a real difference in sustainability while working with cutting-edge digital solutions.
- Qualifications: Degree in agriculture or related field, strong communication skills, and a passion for sustainability.
- Other info: Join a rapidly expanding team with excellent career advancement opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a passionate Customer Success Executive to join a rapidly expanding team. This is an exceptional opportunity for those looking to develop further their experience and recent graduates in sustainability or agriculture to launch their career with the agricultural industry's most exciting sustainability business. If you're enthusiastic about agricultural technology and want to make a meaningful impact in the sustainability sector, this role offers the perfect gateway to advance your career whilst working with cutting-edge digital solutions.
The predominant duties of the role will revolve around:
- Customer Onboarding
- Ongoing Customer Support
- Partner Network Management
- Customer Base Growth
This business offers a cutting-edge digital platform providing comprehensive sustainability decision support to farmers, backed by a prestigious Board of sector experts. They've developed an ecosystem of products designed to revolutionise how agricultural economics and sustainability are measured and optimised. Their flagship software is an end-to-end navigation tool that empowers farmers and landowners to measure and optimise all aspects of their natural capital assets. Whether the business goal is achieving Net Zero, producing provenance-backed produce, implementing carbon reduced farming practices, or engaging in carbon trading, this product provides the comprehensive tools needed to facilitate continuous improvement throughout the sustainability journey.
Requirements
- Degree level or equivalent qualification in agriculture or land-based subjects (preferred)
- Agricultural or sustainability industry background
- Strong communication and interpersonal skills
- Enthusiasm for sustainability and agricultural innovation
- Problem-solving aptitude and proactive approach
Nice to Have
- Previous customer-facing role experience in customer success or support
- Experience working with software or technical solutions
Customer Success Executive employer: Anthology
Contact Detail:
Anthology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Network like a pro! Reach out to people in the agricultural and sustainability sectors on LinkedIn. Join relevant groups and engage in discussions to show your enthusiasm and knowledge about the industry.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their digital platform and how it impacts sustainability. This will help you stand out as someone who genuinely cares about their mission.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples from your past experiences where you tackled challenges, especially in customer-facing roles. This will demonstrate your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for sustainability and agricultural technology right from the start. Share any relevant experiences or projects that highlight your interest in these areas, as it’ll help you stand out!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our mission and values!
Highlight Communication Skills: Since this role involves a lot of customer interaction, emphasise your strong communication and interpersonal skills. Give examples of how you've successfully engaged with customers or worked in teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Anthology
✨Know Your Stuff
Make sure you brush up on the latest trends in agricultural technology and sustainability. Familiarise yourself with the company's digital platform and how it supports farmers. This will show your enthusiasm and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Customer Success Executive, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with customers or resolved issues in the past.
✨Demonstrate Problem-Solving Skills
Think of specific scenarios where you've tackled challenges, especially in customer-facing roles. Be ready to discuss how you approached these problems and what solutions you implemented. This will highlight your proactive approach and aptitude for problem-solving.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s goals, the team you'll be working with, and how they measure success in customer onboarding and support. This not only shows your interest but also helps you gauge if the role aligns with your career aspirations.
