At a Glance
- Tasks: Lead operational change and support the COO in delivering high-quality business services.
- Company: International law firm with a strong focus on tech and community engagement.
- Benefits: Competitive salary, professional development, and opportunities for impactful work.
- Other info: Engage with local communities and build meaningful relationships that reflect our values.
- Why this job: Be a key player in driving growth and innovation within a dynamic legal environment.
- Qualifications: Proven leadership in operations, experience in professional services, and knowledge of AI tools.
The predicted salary is between 60000 - 80000 £ per year.
This international law firm with a strong presence in the tech sector is going through significant change and growth. To support this, it is looking for a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO to support operations.
This role will support the COO and Business Professional functions with the delivery of consistent, high-quality and efficient business services. It will also support the ongoing maturity of the firm's regional operations through the effective integration of processes, metrics, and AI technologies into everyday workflows.
Working in close partnership with the COO and Business Professional functions, this role translates strategic priorities into practical execution, supports key projects, and embeds sustainable change to enable continued growth and performance.
- Support the COO and Head of Liverpool Office in the management of the Liverpool office and the forward-looking strategy for the Liverpool office.
- Research various entities using a variety of internal and third-party resources.
- Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office.
- Identify areas where processes, standards, and service delivery models can be strengthened and made more consistent to enable scalable growth in line with evolving business needs.
- Lead the firm's engagement with community groups and local organisations, acting as the primary representative of the office in the wider local community and building meaningful, sustained relationships that reflect the firm's values and commitment to the region.
Essential to success in this role will be your proven track record of leading and designing projects across a variety of disciplines and operational change programmes. You will also have significant leadership experience in operational or business services management within a professional services environment (ideally a law firm).
You should demonstrate a solid understanding of AI-enabled tools and workflow automation, as well as practical experience of embedding technology-driven change into operational teams and processes. Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders.
To apply send your CV to simone@anthemconsulting.co.uk
Senior Operations Manager employer: Anthem Consulting
As a leading international law firm with a robust presence in the tech sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Liverpool office offers a unique opportunity to engage with local communities while driving operational excellence through innovative practices and AI technologies. Join us to be part of a forward-thinking team that values collaboration, sustainability, and meaningful contributions to both our clients and the region.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and tech sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the firm thoroughly, especially their operations and recent projects. We want you to be able to discuss how your experience aligns with their goals, particularly around operational performance and AI integration.
✨Tip Number 3
Showcase your leadership skills! Be ready to share specific examples of how you've led successful projects or implemented change in previous roles. We need to see that you can translate strategic priorities into practical execution.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Manager. Highlight your experience in operational change and project management, especially in a professional services environment like a law firm.
Showcase Your Leadership Skills:We want to see your proven track record in leading teams and projects. Share specific examples where you've successfully managed operational performance and driven change, particularly in relation to AI technologies and workflow automation.
Communicate Clearly:Your written application should reflect your excellent communication skills. Be concise and clear about your achievements and how they align with the firm's goals. Remember, we value effective stakeholder management!
Apply Through Our Website:While you can send your CV to the provided email, we encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at Anthem Consulting
✨Know Your Stuff
Make sure you thoroughly understand the role of a Senior Operations Manager, especially in a law firm context. Brush up on operational change programmes and AI technologies, as these are key to the position. Being able to discuss how you've successfully led similar projects will impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in operational or business services management. Think about specific situations where you've driven change or improved processes. This will demonstrate your capability to support the COO and manage the Liverpool office effectively.
✨Engage with Stakeholders
Since this role involves significant stakeholder management, be ready to discuss how you've built relationships with senior leaders and external partners. Share stories that illustrate your communication skills and ability to act as a trusted adviser, which is crucial for this position.
✨Emphasise Community Engagement
This role requires acting as a representative of the office in the local community. Think about how you've engaged with community groups or local organisations in the past. Highlighting your commitment to building meaningful relationships will resonate well with the firm's values.
