At a Glance
- Tasks: Manage client engagement programmes and support key client initiatives.
- Company: Leading international US law firm with a strong business development team.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Exciting opportunity for career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on client relationships.
- Qualifications: 4+ years in business development or client relationship roles, preferably in the legal sector.
The predicted salary is between 60000 - 80000 £ per year.
Senior Client Relationship Specialist role within a leading international/US law firm. London based with hybrid working. Competitive salary.
We are working with a top international US law firm with a well-established BD team. The BD team is growing and looking for a new Senior Client Relationship Specialist. This role will work with the lead for client engagement on the client feedback/listening program as well as supporting the key client program. Both are currently strategic priorities for the firm, with a lot of buy-in internally. The client listening program in particular has grown significantly over the last few years, hence the need now for team growth.
Responsibilities include:
- Providing programme management support to the client listening program;
- Developing firmwide reports and presentations on client feedback;
- Supporting client interviews and attending where needed;
- Maintaining accurate data and records on the CRM;
- Providing BD support to the global client team;
- Supporting key client panels, where needed;
- Delivering a range of client engagement initiatives including events.
The role would suit a BD/Client Relationship professional from the legal sector, ideally with at least 4 years of experience. The firm is open to looking at Senior BD Executives who are interested in making a move into a client-centric role, but experience of key accounts and client listening would be desirable.
To apply for this role, send your CV to Amanda Pearson at amanda@anthemconsulting.co.uk.
Senior Client Relationship Specialist employer: Anthem Consulting
As a leading international US law firm based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model offers flexibility, while our commitment to client engagement initiatives ensures that every team member plays a vital role in shaping the firm's strategic direction. Join us to be part of a collaborative environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Relationship Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal sector and let them know you're on the hunt for a Senior Client Relationship Specialist role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your client engagement strategies. Be ready to discuss how you've successfully managed client relationships in the past, especially in a legal context. Show us that you understand the importance of client feedback and how it drives business development.
✨Tip Number 3
Don’t just apply anywhere; focus on firms that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each firm, highlighting your experience in client listening and key account management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the firm. We want to see your enthusiasm shine through!
We think you need these skills to ace Senior Client Relationship Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Client Relationship Specialist role. Highlight your experience in client engagement and any relevant programmes you've managed. We want to see how your background aligns with our needs!
Showcase Your Skills:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to manage client feedback programs and support key client initiatives. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re excited about this role and how your experience makes you a perfect fit. We love seeing genuine enthusiasm for client relationship management, so let your personality come through!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Anthem Consulting
✨Know Your Client Engagement Strategies
Make sure you understand the firm's client engagement strategies and how they align with the role. Be ready to discuss your experience in managing client relationships and any specific programmes you've been involved in, especially around client feedback.
✨Showcase Your Data Management Skills
Since maintaining accurate data and records on the CRM is crucial, prepare examples of how you've successfully managed data in previous roles. Highlight any tools or systems you're familiar with that could be beneficial for the firm.
✨Prepare for Client Interviews
As you'll be supporting client interviews, think about how you can contribute to these discussions. Prepare questions that demonstrate your understanding of client needs and how you can enhance their experience with the firm.
✨Demonstrate Your BD Support Experience
Be ready to talk about your experience providing business development support. Share specific initiatives you've led or contributed to, particularly those that involved client engagement events or key client panels.
