At a Glance
- Tasks: Lead operational change and support the COO in delivering high-quality business services.
- Company: International law firm with a strong tech sector presence and commitment to growth.
- Benefits: Competitive salary, professional development, and opportunities for impactful community engagement.
- Other info: Join a dynamic team focused on sustainable change and community relationships.
- Why this job: Be a key player in driving operational excellence and shaping the future of the Liverpool office.
- Qualifications: Proven leadership in operations, experience in professional services, and knowledge of AI tools.
The predicted salary is between 60000 - 80000 £ per year.
This international law firm with a strong presence in the tech sector is going through significant change and growth. To support this, it is looking for a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO to support operations.
This role will support the COO and Business Professional functions with the delivery of consistent, high-quality and efficient business services. It will also support the ongoing maturity of the firm's regional operations through the effective integration of processes, metrics, and AI technologies into everyday workflows.
Working in close partnership with the COO and Business Professional functions, this role translates strategic priorities into practical execution, supports key projects and embeds sustainable change to enable continued growth and performance.
- Support the COO and Head of Liverpool office in the management of the Liverpool office and the forward-looking strategy for the Liverpool office.
- Research various entities using a variety of internal and third-party resources.
- Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office.
- Identify areas where processes, standards, and service delivery models can be strengthened and made more consistent to enable scalable growth in line with evolving business needs.
- Lead the firm's engagement with community groups and local organisations, acting as the primary representative of the office in the wider local community and building meaningful, sustained relationships that reflect the firm's values and commitment to the region.
Essential to success in this role will be your proven track record of leading and designing projects across a variety of disciplines and operational change programmes. You will also have significant leadership experience in operational or business services management within a professional services environment (ideally a law firm). You should also demonstrate a solid understanding of AI-enabled tools and workflow automation, as well as practical experience of embedding technology-driven change into operational teams and processes. Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders.
To apply send your CV to simone@anthemconsulting.co.uk
Senior Operations Manager in Liverpool employer: Anthem Consulting
As a leading international law firm with a robust presence in the tech sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Liverpool office offers unique opportunities to engage with local communities while driving operational excellence through innovative practices and AI technologies. Join us to be part of a forward-thinking team that values collaboration, strategic execution, and meaningful contributions to both our clients and the region.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to connections in the legal and tech sectors, especially those who might know someone at the firm. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the firm's recent projects and community engagements. Show us you’re not just another candidate; demonstrate your genuine interest in their operations and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Operations Manager. We want to hear how you can bring operational excellence and innovative solutions to the table.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind. Plus, it shows us you’re proactive and genuinely interested in the position.
We think you need these skills to ace Senior Operations Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Manager. Highlight your experience in operational change and project management, especially in a professional services environment like a law firm.
Showcase Your Leadership Skills:We want to see your proven track record in leading teams and projects. Share specific examples where you've made a significant impact, particularly in operational or business services management.
Emphasise Tech Savviness:Since this role involves AI technologies and workflow automation, don’t forget to mention any relevant experience you have with these tools. Show us how you've embedded technology-driven changes in your previous roles.
Engage with Our Values:As a representative of the Liverpool office, it’s important to align with our values. In your application, reflect on how you’ve built relationships in the community and how you can contribute to our commitment to the region.
How to prepare for a job interview at Anthem Consulting
✨Know the Firm Inside Out
Before your interview, make sure you research the law firm thoroughly. Understand their values, recent projects, and how they integrate technology into their operations. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you've successfully led operational change or managed teams. Highlight your experience in a professional services environment, especially within law firms, as this will resonate well with the interviewers.
✨Demonstrate Your Tech Savvy
Since the role involves AI technologies and workflow automation, be ready to discuss your familiarity with these tools. Share instances where you've embedded technology-driven changes in your previous roles, showcasing your ability to adapt and innovate.
✨Engage with Stakeholders
Think about how you've effectively communicated and built relationships with senior stakeholders in the past. Prepare to discuss your approach to stakeholder management and how you can act as a trusted adviser to the COO and other leaders in the firm.
