CRM Executive

London Full-Time 28800 - 48000 £ / year (est.) No home office possible

Extremely exciting CRM Executive role at a well-known mid-sized international law firm, working closely as a team of three based in the London office. The role will provide global support to both long-term strategic projects as well as current projects including increasing user engagement and being the first line of support to approximately 2000 users. The team is open to considering candidates with a marketing background who have experience and an interest in data analytics and are detail-oriented.

Key Responsibilities:

Responsible for promoting user engagement
Encourage user behaviour change through training and communications
Constructively challenge existing CRM processes including making recommendations that would increase team efficiency
Communicate and train on key system upgrades
Use reports and dashboards to monitor user adoption and usage KPIs

The ideal candidate should be confident in dealing with stakeholders and should have worked with databases. Experience with Salesforce is also desirable.

CRM Executive employer: Anthem Consulting

Join a dynamic mid-sized international law firm in London, where you will thrive in a collaborative environment that values innovation and professional growth. As a CRM Executive, you will benefit from a supportive team culture, opportunities for skill enhancement, and the chance to make a significant impact on user engagement across a global platform. With a focus on employee development and a commitment to excellence, this firm offers a rewarding career path for those passionate about data analytics and user experience.