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For Companies At a Glance
- Tasks: Manage client relationships and support growth initiatives in a dynamic law firm.
- Company: Join a reputable law firm excelling in corporate and financial services sectors.
- Benefits: Enjoy a positive culture, healthy work/life balance, and opportunities for professional growth.
- Why this job: Be at the heart of client strategy and make a real impact on client satisfaction.
- Qualifications: Ideal for proactive individuals with experience in larger firms or those eager to drive change.
- Other info: Participate in innovative client solutions and enhance the client experience.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Client Relationship Manager – client facing role in one of the world’s most innovative law firms managing a variety of global client accounts.
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This is one of the world’s most innovative law firms – well known for its entrepreneurial approach and great culture as well as its expertise in the TMT and life sciences sectors, working for some of the biggest blue chip clients in the world.
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In this Client Relationship Manager role, you will work as part of a dedicated key account team managing some of the firm’s most important client relationships. Specifically, you will be responsible for the following:
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- Managing a varied portfolio of clients across the following sectors – tech, life sciences, energy and financial services; Working with the client partners on each account to develop an account plan and strategy; Encouraging partners to cross-sell; Conduct client feedback and working with the client listening team to develop client listening best practice; Horizon scanning and keeping abreast of client and industry issues; Reporting and measuring progress and ROI;
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You will have really solid client relationship management experience gained within an international professional services environment (ideally a law firm). Those coming from a business development background but have had exposure to managing key accounts are also relevant for this role. A commercial outlook as well as a passion for excellent client service and going over and above for clients is key for this role.
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Client Relationship Manager employer: Anthem Consulting
Contact Detail:
Anthem Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network with professionals in the legal sector, especially those who work in client relationship management. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in client engagement.
✨Tip Number 2
Familiarise yourself with the firm's key clients and their industries. Understanding their needs and challenges will help you demonstrate your ability to enhance client relationships during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your proactive approach and any innovative solutions you've implemented to improve client satisfaction.
✨Tip Number 4
Showcase your understanding of client listening programmes and how they can be leveraged to gather insights. Be ready to suggest ways you could contribute to enhancing the firm's Key Client Programme.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Client Relationship Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in client relationship management, particularly in corporate or financial services sectors. Use specific examples that demonstrate your ability to build relationships and drive client satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how you can contribute to the firm's client strategy and your understanding of their culture and values.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your success in previous roles. This could be in terms of client growth, satisfaction scores, or successful project implementations.
How to prepare for a job interview at Anthem Consulting
✨Understand the Firm's Client Strategy
Before the interview, take some time to research the law firm's client strategy and recent initiatives. Being able to discuss how your experience aligns with their goals will show that you're genuinely interested in the role and can contribute effectively.
✨Demonstrate Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific strategies you used to engage clients and how those efforts led to positive outcomes.
✨Showcase Your Proactivity
This role requires a proactive approach to client management. Be ready to discuss instances where you've taken the initiative to identify opportunities for growth or improvement within client relationships, and how you implemented those ideas.
✨Engage with the Client Listening Programme
Familiarise yourself with the concept of a Client Listening Programme and be prepared to discuss how you would contribute to it. Share any relevant experiences where you've gathered client feedback and used it to enhance service delivery.
