Senior Client Relationship Specialist in Clerkenwell

Job Description

Senior Client Relationship Specialist role within leading international/US law firm. London based with hybrid working. Competitive salary.

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We are working with a top international US law firm with a well-established BD team. The BD team is growing and looking for a new Senior Client Relationship Specialist. This role will work with the lead for client engagement on the client feedback / listening program as well as supporting on the key client program. Both are currently strategic priorities for the firm, with a lot of buy in internally. The client listening program in particular has grown significantly over the last few years, hence the need now for team growth.

Responsibilities include:

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• Providing programme management support to the client listening program;

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Developing firmwide reports and presentations on client feedback;

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Supporting on client interviews and attending where needed;

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Maintaining accurate data and records on the CRM;

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Providing BD support to the global client team;

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Supporting on key client panels, where needed;

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Delivering a range of client engagement initiatives including events;

The role would suit a BD / Client Relationship professional from the legal sector, ideally with at least 4 years of experience. xwzovoh The firm are open to looking at Senior BD Executives who are interested in making a move into a client centric role, but experience of key accounts and client listening would be desirable.