At a Glance
- Tasks: Assist customers with holiday bookings and provide top-notch service.
- Company: Award-winning luxury tour operator specialising in adventure travel.
- Benefits: Base salary of £27,000, hybrid work model, and great perks.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Experience in travel industry or relevant qualifications preferred.
The predicted salary is between 27000 - 27000 £ per year.
Base Salary £27,000 + Great Benefits
Hybrid - Hertfordshire
Our client is an award-winning luxury B certified corporation tour operator who are specialists in the niche travel area of adventure and activity-based holidays. They work with both direct clients and the travel trade and are now seeking to recruit highly motivated, service-driven candidates who can multitask and work in a fast-paced environment.
The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail. Candidates must have previous experience within the travel industry in a similar role, although my client will also consider travel and tourism graduates or candidates who have travel qualifications seeking the opportunity to develop their career within the travel industry. This role is offered on a hybrid basis - two days a week in the office and three days remote.
Travel Groups Consultant Responsibilities:
- Handle Customer Inquiries: Answer inbound calls, assist members, guests, Group Organisers and Tour Operators with holiday bookings, amendments, cancellations, and providing quotes.
- Make calls to follow up on quotes, promote holiday packages, and sell memberships.
- Update and amend membership sales records as required.
Travel Groups Consultant employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Groups Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Groups Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their adventure-based holidays, and think about how your experience aligns with their needs. Practise answering common interview questions, especially around customer service and multitasking.
✨Tip Number 3
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. This will help you stand out as a candidate who truly understands the industry.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Travel Groups Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for the industry. We want to see how your passion aligns with our mission at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Travel Groups Consultant role. Highlight relevant experience in customer service and sales, and don’t forget to mention any specific travel qualifications you have. This helps us see why you’re a perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, especially in a fast-paced environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Antella Travel Recruitment
✨Know Your Stuff
Make sure you brush up on the company’s background and their niche in adventure and activity-based holidays. Familiarise yourself with their offerings and be ready to discuss how your experience aligns with their services.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your attention to detail and how it positively impacted your previous roles.
✨Practice Multitasking Scenarios
Given the fast-paced environment, think of situations where you successfully managed multiple tasks at once. You might even want to simulate a busy call scenario with a friend to get comfortable handling inquiries while keeping your composure.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about their team dynamics, how they measure success in the role, or what a typical day looks like. It shows your genuine interest in the position and the company.