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- Tasks: Book luxurious cruises and provide top-notch customer service to discerning clients.
- Company: Award-winning luxury cruise specialist with a focus on excellence.
- Benefits: Competitive salary, bonuses, hybrid work, and generous holiday allowance.
- Why this job: Join a dynamic team and help clients create unforgettable travel experiences.
- Qualifications: Experience in customer service or reservations within the travel industry.
- Other info: Enjoy fam trips and excellent career growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Travel Cruise Sales Consultant. Base salary to £37,000 depending on experience, with bonus and great benefits. Hybrid role – Central London. Our client is a luxury cruise specialist and a customer service focused cruise consultant who has experience dealing with top-end discerning clients. They are an award-winning cruise operator selling some of the world\\\’s most luxurious cruise experiences and have a reputation for delivering excellence. The role involves handling cruise travel requests and making bookings for both new and repeat clients. Candidates must have previous reservations and customer service skills gained within the travel industry, selling luxury cruise products with attention to detail while working under pressure. The role is Monday to Friday with one Saturday per month; no Sundays or bank holidays.
Responsibilities
- Booking all aspects of the client\\\’s cruises and amending existing reservations
- Checking availability and confirming cruise options
- Dealing with pre-departure or post-holiday queries
- Processing guest information and special requests
- Working to targets while delivering excellent customer service
Qualifications & Skills
- Previous reservations or customer service experience dealing with top-end clients within the travel industry
- Extensive luxury cruise product knowledge
- Ability to develop rapport with a discerning client base
- Good telephone manner and communication skills
- Good customer service skills
Benefits & How to Apply
- Salary: To £37,000 (negotiable depending on experience)
- Company bonus
- 23 days holidays + 8 bank holidays
- Fam trips
- Pension
- Hybrid working
For a full confidential discussion on this Travel Cruise Consultant role, please apply and a member of the team will be in contact to discuss your application.
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Travel Cruise Sales Consultant employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Cruise Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with luxury cruise lines. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Show off your customer service skills! When you get the chance to speak with potential employers, highlight your experience with discerning clients. Share specific examples of how you've gone above and beyond to meet their needs.
✨Tip Number 3
Prepare for the interview by researching the company and its luxury offerings. Knowing their top cruise options and recent news will impress them and show you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Cruise Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and reservations, especially if you've worked with high-end clients. We want to see how your skills match the luxury cruise market!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and why you’re excited about the role. Let us know how you can contribute to our reputation for excellence.
Showcase Your Communication Skills: Since this role involves dealing with discerning clients, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language throughout your application to impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Antella Travel Recruitment
✨Know Your Cruises
Familiarise yourself with the luxury cruise operators that the company works with. Research their offerings, unique features, and customer reviews. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a client. Highlight how you developed rapport with discerning clients and handled any challenges. This will demonstrate your ability to deliver excellent customer service.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your telephone manner and communication skills. You might even want to do mock interviews with friends or family to get comfortable speaking about your experiences and the role.
✨Understand the Role's Targets
Be ready to discuss how you can meet and exceed targets while maintaining high customer service standards. Think of specific strategies you’ve used in the past to achieve goals and be prepared to share them during the interview.
