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- Tasks: Help clients book luxurious cruises and manage their travel requests.
- Company: Join an award-winning luxury cruise specialist known for excellence.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work, and 23 days holiday.
- Why this job: Be part of a dynamic team delivering exceptional service to discerning clients.
- Qualifications: Previous customer service experience in the luxury travel sector is essential.
- Other info: Work Monday to Friday with one Saturday a month; no Sundays or Bank Holidays.
The predicted salary is between 28000 - 42000 £ per year.
Travel Cruise Sales Consultant Base Salary to £35,000 depending on experience Bonus and Great Benefits Hybrid – Central London Our client, a luxury a luxury cruise specialist, is a customer service focused cruise consultant who has the experience of dealing with top end discerning clients. They are an award-winning cruise operator selling some of the world\’s most luxurious cruise operators and have a reputation for delivering excellence. The role involves dealing with cruise travel requests and making bookings from both new and repeat clients. Candidates must have previous reservations and customer service skills gained within the travel industry selling a luxury travel product with a focus on attention to detail whilst working under pressure. Monday to Friday working hours, one Saturday per month. No Sundays or Bank Holidays. This role is offered on a hybrid basis – Central London Travel Cruise Consultant Duties and Responsibilities Booking all aspects of the client\’s cruises as well as making amending to existing reservations Checking availability and confirming cruise options available Dealing with any pre departure or post-holiday queries Processing guest information and special requests Working to targets whilst delivering excellent customer service. Travel Cruise Consultant Skills and Attributes: Previous reservations or customer services experience dealing with top end clients gained within the travel industry Ability to develop rapport with a discerning client base Good telephone manner and communication skills Good Customer Services skills Travel Cruise Consultant Salary Benefits:To £35,000 (negotiable depending on experience) Company based bonus 23 Days Holidays 8 bank holidays Fam trips Pension Hybrid working For a full confidential discussion on this Travel Cruise Consultant role, please apply a member of the team will be in contact to discuss your application
Travel Cruise Sales Consultant employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Cruise Sales Consultant
✨Tip Number 1
Familiarise yourself with the luxury cruise market. Research the top cruise lines and their offerings, as well as current trends in luxury travel. This knowledge will help you engage confidently with potential clients during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing scenarios where you handle client inquiries or complaints. This will prepare you for the types of interactions you'll have in the role and demonstrate your ability to manage high-end clientele.
✨Tip Number 3
Network within the travel industry, especially with professionals who specialise in luxury travel. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your attention to detail and ability to work under pressure. Being able to articulate these experiences will highlight your suitability for the role when discussing your background.
We think you need these skills to ace Travel Cruise Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in reservations and customer service within the travel industry. Emphasise any roles where you dealt with high-end clients, showcasing your attention to detail and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for luxury travel and your understanding of the cruise industry. Mention specific experiences that demonstrate your customer service skills and ability to handle discerning clients.
Highlight Relevant Skills: In your application, clearly outline your communication skills, telephone manner, and ability to develop rapport with clients. These attributes are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this position.
How to prepare for a job interview at Antella Travel Recruitment
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences in this area. Highlight specific examples where you successfully dealt with discerning clients and how you ensured their satisfaction.
✨Demonstrate Your Knowledge of Luxury Travel
Familiarise yourself with the luxury cruise market and the specific operators the company works with. Being able to discuss trends, popular destinations, and unique offerings will show your passion and commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations, such as dealing with a difficult client or managing multiple bookings under pressure. Practising these scenarios can help you articulate your thought process and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
