At a Glance
- Tasks: Support the sales team and ensure unforgettable travel experiences for clients.
- Company: Award-winning luxury travel company specialising in high-end safaris.
- Benefits: Up to £35,000 salary, bonuses, hybrid work, and 28 days leave.
- Other info: Enjoy guaranteed fam trips, social events, and mental wellbeing support.
- Why this job: Join a passionate team creating personalised and responsible travel adventures.
- Qualifications: Previous travel operations experience and strong communication skills.
The predicted salary is between 35000 - 35000 € per year.
Base Salary to £35,000 + Bonuses and Great Benefits
Hybrid - Wiltshire
Our client is an award-winning travel company who specialise in high-end luxury safaris. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel within Botswana, Ethiopia, Kenya, Malawi, Madagascar, Namibia, South Africa, Tanzania, Uganda, Zanzibar etc.
Due to growth, they are now seeking a Travel Operations Executive to join the team. The Travel Operations Executive is responsible for providing operational and administrative support to the sales team throughout the sales process.
Responsibilities:
- Support the sales team throughout the entire sales process
- Ensure the highest standards of client care at all times
- Check availability of ground arrangements and prepare quotes for the sales team
- Monitor deadlines for provisional reservations and confirmations
- Finalise itineraries and book all aspects of client trips
- Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded
- Work with the sales team to deliver exceptional customer service and problem resolution pre, during, and post-trip, addressing concerns and special requests to ensure client delight
Experience Required:
- Previous travel experience in a similar operations or support role
- Good attention to detail skills
- Ability to multi-task and work under pressure
- Good communication skills
Salary and Benefits:
- Base salary of up to £35,000 based on experience
- Annual bonus based on company performance
- 2 guaranteed fam trips per year
- Full training and mental wellbeing support
- Monday to Friday role
- 28 days annual leave
- Hybrid working
- Birthday off
- Childcare voucher scheme
- Cycle to work scheme
- Regular social events and incentives
To apply for the Travel Operations Executive, please email your CV and a member of the team will be in contact to discuss the role and company.
Travel Operations Executive in Swindon employer: Antella Travel Recruitment
Join an award-winning travel company that excels in creating high-end luxury safaris, where your role as a Travel Operations Executive will be pivotal in delivering exceptional client experiences. With a supportive hybrid work culture in Wiltshire, you will benefit from competitive salaries, annual bonuses, and unique perks like guaranteed fam trips and a focus on mental wellbeing, all while being part of a passionate team dedicated to responsible travel. This is not just a job; it's an opportunity for meaningful growth in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely excited about their luxury safaris and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! As a Travel Operations Executive, you'll need to liaise with clients and local staff. Role-play common scenarios with a friend to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Travel Operations Executive in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Travel Operations Executive role. Highlight any previous travel operations experience and showcase your attention to detail, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how you can contribute to our team. Mention specific experiences that demonstrate your ability to provide exceptional client care.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Antella Travel Recruitment
✨Know Your Destinations
Familiarise yourself with the countries and experiences the company focuses on, like Botswana and Madagascar. Being able to discuss these destinations knowledgeably will show your passion for travel and help you connect with the interviewers.
✨Highlight Relevant Experience
Make sure to emphasise any previous travel operations experience you have. Be ready to share specific examples of how you've supported sales teams or managed client expectations in past roles, as this will demonstrate your suitability for the position.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare to discuss how you've successfully managed multiple tasks under pressure. Bring up instances where your attention to detail made a significant difference in client satisfaction or operational efficiency.
✨Prepare Questions
Think of insightful questions to ask about the company's approach to customer service and their unique offerings. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
