At a Glance
- Tasks: Create tailor-made tours and manage customer enquiries in the travel industry.
- Company: Exciting outbound travel company with a focus on growth and innovation.
- Benefits: Competitive salary, career development opportunities, and a vibrant team culture.
- Other info: Opportunity to develop destination knowledge through training and educational visits.
- Why this job: Join a dynamic team and turn your passion for travel into a rewarding career.
- Qualifications: Experience in sales or customer service; confident communicator with a drive to succeed.
The predicted salary is between 25000 - 30000 £ per year.
Antella Travel Recruitment is delighted to be supporting an outbound travel company to recruit a Travel Sales Consultant to join their growing team in Surrey. This is an exciting opportunity for someone with travel sales, telesales, outbound calling, or target-driven sales experience. Equally, we would welcome applications from ambitious graduates looking to start a career within the travel industry.
You will be responsible for building relationships within the UK Market creating tailor-made tours to France and other European destinations and converting enquiries into bookings.
Key Responsibilities- Manage enquiries and create tailor-made tour proposals for group organisers.
- Cost and prepare travel itineraries including accommodation, transport, and excursions.
- Build long-term relationships with clients and deliver exceptional customer service.
- Work towards individual and team sales targets.
- Maintain accurate customer records and follow up on quotations.
- Develop destination knowledge through training and educational visits.
- Previous experience in travel sales, telesales, outbound sales, business development, or a target-driven customer-facing role.
- Confident communicator with excellent telephone skills.
- Strong customer service and relationship-building abilities.
- Commercially minded with a desire to achieve and exceed targets.
Travel Consultant (Customer Service) in Sutton employer: Antella Travel Recruitment
Antella Travel Recruitment offers a vibrant work culture where passion for travel meets exceptional customer service. Located in Surrey, employees benefit from ongoing training and development opportunities, fostering personal and professional growth while working in a supportive team environment. With a focus on building long-term client relationships and achieving sales targets, this role provides a rewarding career path for those eager to make their mark in the travel industry.
Contact Details:
Antella Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Customer Service) in Sutton
✨Dive Into Travel Communities
Get involved in local travel forums and online communities, like those on Facebook or Reddit. These are great places to connect with professionals in the travel-tourism sector, share experiences, and uncover entry-level opportunities. Plus, you might get the inside scoop about keenly anticipated events or hiring trends!
✨Show Off Your Passion for Travel
Consider starting a travel blog or social media account to showcase your adventures, travel tips, and experiences. This can really help us stand out when applying for entry-level roles in travel-tourism, as it demonstrates our enthusiasm and knowledge about the industry. Make sure to tag companies like Antella Travel Recruitment when sharing relevant posts!
✨Leverage Internships and Seasonal Positions
Keep an eye out for internships or seasonal roles in travel agencies and tourist centres. These positions often cater to entry-level candidates and can provide invaluable experiences that could lead to a full-time gig later on. Plus, companies often seek fresh faces, especially during peak travel seasons!
✨Tailor Your Applications to the Company Culture
Take time to research Antella Travel Recruitment and understand their values, mission, and the type of travellers they cater to. When we craft our application, let's reflect that understanding in our cover letter and interview. Showing that we’re a good cultural fit can really make us stand out, especially at the entry-level!
We think you need these skills to ace Travel Consultant (Customer Service) in Sutton
Some tips for your application 🫡
Show Off Your Passion for Travel:We want to see your enthusiasm for the travel and tourism industry! Whether you've travelled extensively, participated in travel fairs, or taken relevant courses, make sure to highlight your experiences. Anything that shows you've got a genuine love for all things travel can set you apart from the competition.
Tailor Your CV to Highlight Relevant Skills:When applying for an entry-level role in travel and tourism, it's important to emphasise skills that matter. This could include customer service experience, communication skills, or any languages you speak. If you've worked in hospitality or helped organise events, make that prominent in your CV—it shows you’re adaptable and ready to dive in!
Craft a Compelling Cover Letter:This is your chance to show us your personality! Talk about why you’re excited about the opportunity at Antella Travel Recruitment and how you can contribute as a Travel Consultant (Customer Service). Make it personal—share an anecdote about a travel experience or a project related to tourism that sparked your interest.
Keep It Professional But Fun:In the travel and tourism sector, it's all about creating experiences and connections. While your application should be professional, don’t hesitate to let a bit of your personality shine through. Use a friendly tone and maybe include a fun fact about a destination you love! And remember, apply through our website for the best chance of getting noticed.
How to prepare for a job interview at Antella Travel Recruitment
✨Brush Up on Destination Knowledge
Knowing about the key destinations and cultures in travel and tourism is super important, especially for an entry-level position. Familiarise yourself with popular travel spots, emerging trends, and cultural practices, as you'll likely be asked about your insights on destinations and how to manage customer expectations.
✨Practice Customer Interaction Scenarios
You might face role-play scenarios or behavioural questions about handling customer queries and complaints during your interview. Reflect on previous experiences (even if they’re personal trips) where you had to problem-solve or offer advice—this'll show you're ready to interact with clients effectively.
✨Show Enthusiasm for Learning
As it's an entry-level position, employers at Antella Travel Recruitment will be keen to see your motivation and willingness to learn. Emphasise your passion for travel, willingness to pick up new skills, and how you can contribute to their team dynamic, even if you lack experience.
✨Be Prepared for Teamwork Questions
Tourism often involves collaborating with others, whether it’s within a team or with partners. Expect questions about team experiences—think of times when you worked collaboratively, maybe during projects or volunteer work, and be ready to articulate how you contributed to a group effort.
