At a Glance
- Tasks: Manage group bookings and ensure exceptional travel experiences for clients.
- Company: Vibrant inbound DMC based in Central London with a multilingual team.
- Benefits: Career development, dynamic environment, and exposure to global markets.
- Other info: Collaborative culture with opportunities for growth in international travel.
- Why this job: Join a passionate team and make an impact in the travel industry.
- Qualifications: Fluent in English and Spanish with 2+ years in group operations.
The predicted salary is between 30000 - 40000 € per year.
Antella Recruitment are delighted to be supporting a vibrant and fast-growing inbound DMC in the recruitment of a Spanish Speaking Operations Executive to join their expanding multilingual team based in Central London. This exciting business specialises in tailor-made group travel programmes across the UK and Ireland, delivering exceptional ground handling services for cultural tours, student groups, experiential travel and special interest programmes across a variety of international markets. With operational teams across the UK and Dublin, this is an excellent opportunity to join a highly respected and expanding travel organisation within the inbound tourism sector.
We are seeking an experienced Operations Executive with a strong background operating inbound group travel programmes across the UK and Ireland. The successful candidate will be responsible for managing confirmed group bookings from start to finish, ensuring all services are booked accurately, competitively and delivered to the highest operational standards. This role would suit someone who thrives within a fast-paced inbound travel environment, enjoys problem solving and relationship management, and has a genuine passion for delivering exceptional customer experiences.
Key Responsibilities:- Manage confirmed group bookings from confirmation through to travel completion
- Liaise closely with Business Development teams to fully understand client requirements and quotations
- Source, negotiate and confirm suitable services at competitive rates
- Build and maintain excellent relationships with suppliers and clients
- Ensure all supplier confirmations match contracted rates and agreed services
- Negotiate best possible commercial rates whilst maintaining service quality
- Prepare and manage rooming lists, vouchers and operational documentation
- Ensure systems are kept fully updated and organised
- Manage invoice amendments and ensure payment deadlines are met
- Work closely with accounts teams regarding payment terms and supplier agreements
- Participate in familiarisation trips where required
- Fluency in English and Spanish language skills essential
- Minimum 2 years experience within a UK & Ireland inbound tour operator in a group operations role
- Proven experience operating group travel programmes for international markets
- Strong knowledge of UK & Ireland destinations, suppliers and market pricing
- Excellent communication and organisational skills
- Strong negotiation and problem-solving abilities
- Join a growing and dynamic international DMC
- Work within a passionate multilingual team environment
- Opportunity to work across exciting global markets
- Career development within a rapidly expanding business
- Exposure to diverse and complex international group programmes
- Collaborative and supportive company culture
If you are passionate about inbound travel operations and looking to join a forward-thinking and energetic business, we would love to hear from you.
Spanish Group Operations Executive employer: Antella Travel Recruitment
Join a vibrant and fast-growing inbound DMC in Central London, where you will be part of a passionate multilingual team dedicated to delivering exceptional group travel experiences. With a strong focus on employee growth and a collaborative work culture, this company offers exciting opportunities to develop your career while working across diverse international markets. Enjoy the unique advantage of being at the heart of the UK's tourism sector, contributing to tailor-made programmes that make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Group Operations Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with inbound group operations. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Knowing their unique selling points will help you stand out and show your genuine interest in their operations.
✨Tip Number 3
Practice your negotiation skills! Since this role involves sourcing and confirming services at competitive rates, being able to demonstrate your negotiation prowess during interviews can really impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Spanish Group Operations Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in inbound group travel. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for travel and how your skills align with our needs. Don’t forget to mention your fluency in Spanish and English!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and deliver exceptional customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Antella Travel Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of UK and Ireland destinations, as well as the specific services offered by the company. Being able to discuss these confidently will show that you're genuinely interested in the role and understand the market.
✨Showcase Your Experience
Prepare examples from your previous roles where you've successfully managed group bookings or resolved issues. Highlight your negotiation skills and how you've built relationships with suppliers and clients, as this is crucial for the position.
✨Practice Your Spanish
Since fluency in Spanish is essential, consider doing a mock interview in Spanish. This will not only help you feel more comfortable but also demonstrate your language skills effectively during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and future plans. This shows that you're engaged and thinking about how you can contribute to their success, which is always a plus in an interview.
